Larry Kim Posts from the Internet Marketing Blog

The Road to PPC Hell Is Paved with Good Intentions: 3 Mistakes You Don't Know You're Making

In PPC marketing, as in all walks of life, your best intentions can sometimes get you into trouble. Even “best practices” often have unintended side effects!Last week I partnered with Sean Quadlin at Hanapin Marketing to host a webinar called “Good Intentions Gone Wrong: 7 Worst Practices in PPC.

” Here are three of those “good intentions” that can hurt your PPC account and cost you money and leads.Worst Practice #1: Keyword Expansion or Bust!Some marketers have an “expand or die” attitude in PPC. You want every impression possible, so you’re constantly browsing the opportunities tab and adding new keywords that your competitors are bidding on. Growth is a good thing, yes, but if you focus on expansion over organization, your ad groups are probably out of control.Ask yours... > Read more

September 18, 2012     |   Written by: Larry Kim   |   Posted In: Paid Search Marketing   |   Comments: 7

Google SERP Dumps 5.5% of Organic First Page Listings

You may have noticed recently that Google has been showing just 7 organic search listings on the first page for many searches, instead of the usual 10. Take for example, this search for "adwords," which shows just 7 organic search listings.Dr. Pete noticed that too, and yesterday he reported on the SEOmoz blog that Google had reduced the usual 10 search listings to just 7 on over 18% of Google searches! In my article today, I’ll just quickly summarize his rather incredible findings pertaining to the Incredible Shrinking Organic SERPs, and follow that with my own analysis and thoughts.

First, here’s a graph of the percentage of first page search results with fewer than 10 organic listings since April 4, 2012:In just two days, sometime around August 12-14, the number of first page search ... > Read more

August 21, 2012     |   Written by: Larry Kim   |   Posted In: SEO Marketing   |   Comments: 29

I'm Sorry!

Hey Guys,I've been reading trough the comments posted about my article yesterday. Many were angry and upset at me personally, and I feel pretty crummy about this. So, I'd like to apologize to everyone.While people were upset at many things, the two most common complaints were:Failure to more clearly differentiate between "SEO Spam" and "good SEO".

Failure to provide a more balanced view in presenting the arguments.The feedback is duly noted, and I've updated yesterday's article to try to present a more balanced view. You have my word that I will try my best to ensure that this won’t happen again!I sincerely apologize for this!Sincerely,Larry Hit me up on Twitter: Follow @larrykim... > Read more

August 10, 2012     |   Written by: Larry Kim   |   Posted In:   |   Comments: 4

The Long-Term Value of SEO: Does SEO Value Last Forever?

 Note: This article, originally titled "Debunking the Myth of the Long-Term Value of SEO," has been edited from its original version. I've taken some of the arguments in the comments into consideration, and upon reflection a lot of my points were unclear or misleading, and I've adjusted my language accordingly.

Thanks to everyone for contributing to the debate. - LarryOne of the most common responses to my recent “War on Free Clicks” study and yesterday’s article, “Why SEO’s Suck at PPC,” was the notion that PPC stops the moment you stop spending, whereas SEO provides benefits forever.It reminds me of the “better to buy than rent a home” advice that was all the rage in the days leading up to the housing meltdown. Millions of homeowners got completely wiped out listenin... > Read more

August 09, 2012     |   Written by: Larry Kim   |   Posted In: SEO Marketing   |   Comments: 29

Why SEO's (Sometimes) Suck at PPC Marketing

 When it comes to search marketing, SEO’s are from Mars and PPC’s are from Venus.Just over a week following the release of our War on Free Clicks infographic, dozens of whiny SEO’s have come out of the woodwork with ludicrous sob stories about how they purportedly tried and failed to get PPC to work for them and/or their client.

Sure, PPC isn’t easy – I get that, and I’ve even written a few articles about how some small businesses are struggling with PPC.But, seriously – compared to SEO?!! PPC is a total cakewalk. Like rolling off a log. Easy as pie.SEO, on the other hand, has recently become a complete nightmare-circus – I’m talking about the keyword analytics “not provided” brouhaha, Panda, Penguin, unnatural links notifications, the increasingly ridiculous and ... > Read more

August 08, 2012     |   Written by: Larry Kim   |   Posted In: Paid Search Marketing   |   Comments: 27

Advertiser Claims 80% of Facebook Ad Clicks are From Bots

Last month, we reported that the click-through rates on Facebook Ads average a dismal 0.04%, which is approximately 10x less than the equivalent display ad on the Google Display Network.Today, e-commerce store builder Limited Run is claiming that 80% of the clicks paid for could not be verified! The company is so unhappy with the results on recent Facebook ad tests, they're deleting their Facebook page entirely.

Limited Run claimed that 80% of clicks that they were being charged for came from users who didn’t have JavaScript turned on. As of late 2010 the number of users who did not have JavaScript turned on in the US was only 2%. Seeing this information, Limited Run allegedly built their own analytics software that found 80% of the clicks were coming from bots. The company claims bots we... > Read more

July 30, 2012     |   Written by: Larry Kim   |   Posted In: Social Media   |   Comments: 9

The War on 'Free' Clicks: Think Nobody Clicks on Google Ads? Think Again!

Do People Click on Google Ads?If you use Google search (and who doesn’t), you may have noticed that sponsored results (Google pay-per-click, or PPC, ads) have been taking over more and more of the search engine results page.Here at WordStream, we’ve noticed that too! So we decided to do some research into what impact all of these new, bigger, more prominent and engaging ad formats are having on the average Google searcher.

The results are astonishing:Clicks on paid search listings beat out organic clicks by nearly a 2:1 margin for keywords with high commercial intent in the US. In other words, 64.6% of people click on Google Ads when they are looking to buy an item online!Click here to skip ahead:Organic Search ListingAlgorithm UpdatesSEO vs PPCAcknowledgementsSurvey MethodologyNow, to... > Read more

July 17, 2012     |   Written by: Larry Kim   |   Posted In: Google   |   Comments: 92

Google Announces AdWords Scripts - Simplifies AdWords Scripting!

In case you missed it, Google AdWords has released a new API called AdWords Scripts! In my opinion, this primarily impacts high-end platform providers (like Kenshoo perhaps?) who have pretty sophisticated e-commerce functionality, for example, live integration of product feeds with AdWords Campaigns. Now, these more sophisticated advertisers can (potentially) roll out this kind of functionality without having to develop an entire AdWords platform.Last week, I spoke to Aaron Karp, a colleague on the AdWords API team at Google, to learn more about AdWords Scripts. Here’s what I learned.What Are AdWords Scripts?AdWords Scripts are a lightweight JavaScript style interface for performing routine activities against an account, such as AdWords scripting for updating and reporting on your AdWord... > Read more

June 19, 2012     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 1

I'm Speaking at a Boston Product Management Association (BPMA) event on Thursday June 21.

Hello World!Just a quick announcement that I'll be participating in the Boston Product Management Association (BPMA) June meeting, this Thursday, June 21, 2012, at the Constant Contact offices in Waltham, at 6:15PM. It's not a free event, but anyway, here are all the details!Session TopicPanel Discussion on "Sophomoric Software: Going from Prototype to Production" hosted by the Boston Product Management Association (BPMA).

BPMA Session AbstractYou've received some seed funding and signed with a customer or two. Now you need to grow your base to bring in some real revenue and build a production-quality product. It's very exciting times but you may not realize that the light at the end of the tunnel may be the train. Attend this session to learn more from an experienced group of executives ho... > Read more

June 18, 2012     |   Written by: Larry Kim   |   Posted In: WordStream   |   Comments: 0

AdWords Live Chat Ad Extension Now In Beta!

Breaking News!Adwords Releases New Live Chat Ad Extensions! Take a look at this incredible screenshot!What is the New AdWords Live Chat Ad ExtensionThis new Ad Extension appears to enable a live chat session by clicking on the "Live Chat" icon within the Google AdWords ad! The chat extension has not been announced by Google yet in any official capacity.

This exciting new ad extension builds on many other interesting ad extensions released by Google in the last year including:AdWords Communication/Email ExtensionsAdWords Social Ad ExtensionsAdWords Product Ad ExtensionsAdWords Call Ad ExtensionsAdWords Sitelink ExtensionsPersonally, I am very excited by Live Chat Ad Extensions in AdWords because it greatly reduces the the time it takes to speak to your leads, which should lead to higher conv... > Read more

June 15, 2012     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 4

RIP Clickable, Inc.

In case you missed it, Syncapse yesterday announced that it had acquired Clickable, Inc.!! (Go to clickable.com for additional details!)Clickable had been at one point been a direct competitor of WordStream, but much less so in the last year because:Clickable changed their product direction away from PPC /AdWords/Search Engine Marketing and instead focused more on Social Media and Facebook Advertising.

Clickable changed their target market away from small and medium-sized businesses towards larger, up-market companies.I don't know much about the Clickable acquisition -- I'm just as surprised as everyone else! But here’s what I do know:We've seen a growing flow of customers who were ex-Clickable users in the last 6 months. SMBs need help with paid search / AdWords and we are laser-focused ... > Read more

June 15, 2012     |   Written by: Larry Kim   |   Posted In: Search Engine Marketing   |   Comments: 0

3 Things I’ve Learned from Founding a Software Start-Up

5 years ago, I quit my day job and I started WordStream. The idea for my start-up was pretty simple: That paid search is potentially an incredibly effective way to grow your business, but unfortunately, you need to be a math wizard to make it actually work. Since most small businesses don’t have these kinds of skills (or the money to hire someone with those skills) our mission would be to develop software that would make it possible for millions of small businesses to be succesful.

In the last 5 years we’ve accomplished quite a lot! Today, we’re the industry leader in our market segment, we've developed innovative products and features like WordStream Advisor and the 20 Minute PPC Work Week, we have many customers, and we’re growing remarkably fast! But it wasn’t always like this ... > Read more

June 15, 2012     |   Written by: Larry Kim   |   Posted In: WordStream   |   Comments: 9

RIP SEO Footer Links

Do SEO Footer Links work? Are SEO-optimized footer links at the bottom of your web pages any good for SEO or are they bad? (does it hurt SEO?). The official answer as of now is No  - that SEO footer links don't work.Matt Cutts today announced at the SMX conference that: “We’ve done a good job of ignoring boilerplate, site wide links.

In the last few months, we’ve been trying to make the point that not only is link buying like that not doing any good, we’re turning the dial up to let people know that certain link spam techniques are a waste of money.”What have your experiences been with SEO Footer Links? Are you finding that they no longer work? Is your SEO footer hurting your traffic? Let me know what you're seeing! Hit me up on Twitter: Follow @larrykim... > Read more

June 06, 2012     |   Written by: Larry Kim   |   Posted In: SEO Marketing   |   Comments: 32

Why I Dumped My Facebook IPO Shares at the Open Today

 In a final, epic victory of reason over complete and utter pandemonium, I dumped my Facebook IPO shares at the open today.This may come as a surprise to some, given that I wrote a pretty bullish case about the future of Facebook just yesterday, which in itself was probably surprising given that on Tuesday we published research that basically said Facebook advertising is awful.

So why did this confused and conflicted internet marketer sell shares of The Social Network?As in PPC management, buy and hold is for suckersWhile I still strongly believe everything I wrote about the long-term future of the company, timing still matters and it’s going to take a couple of quarters (or years even) for FB to figure out how to monetize its audience.Damn it, Jim, I’m a marketer, not a financial ... > Read more

May 18, 2012     |   Written by: Larry Kim   |   Posted In: Marketing Strategy   |   Comments: 7

Why I Bought Facebook IPO Shares Today

 In a dramatic triumph of hope over experience, I bought into the Facebook IPO hype today.I just got off the phone with my broker at Morgan Stanley and placed an order for 1000 shares of Facebook.  (Morgan Stanley is one of the major underwriters of the Facebook IPO, and if you’re a client of theirs, you can actually place an order to stock at the IPO price before the company goes public tomorrow.

)It’s a pretty big investment for me and might come as a surprise to some, given that I recently published research on Tuesday morning that basically concludes Facebook advertising is awful. The research was picked up early on by Jim Edwards at Business Insider, and John Letzing at the Wall Street Journal, and Laurie Sullivan at MediaPost.As if to validate the research, a mere 6 hour... > Read more

May 17, 2012     |   Written by: Larry Kim   |   Posted In: Marketing Strategy   |   Comments: 16

Google Display Network vs. Facebook Advertising [Infographic]

Is Facebook really worth +$100 billion?That was Facebook's market capitalization, based on where the stock is priced for its IPO on Friday, May 18.I’m no investment analyst, but here at WordStream, we are experts on online advertising. Facebook’s valuation of $100 billion puts it at half the worth of Google.

Since both Google and Facebook generate most of their revenue through advertising (advertising accounts for 96% of Google’s revenue vs. 86% of Facebook’s), we can definitely weigh in on the worth question from an advertising perspective.So we decided to do a comparative analysis of the world’s largest online display advertising networks: Facebook vs. the Google Display Network.Facebook Ads vs Google Display Network Breakdown:Google Display Advertising vs. FacebookWill Faceboo... > Read more

May 15, 2012     |   Written by: Larry Kim   |   Posted In: Infographics   |   Comments: 27

RIP Ad Rotation in AdWords

Ad text testing and optimization constitute a key element of PPC optimization and as such, they're a big part of the 20-Minute PPC Work Week, our guided workflow for AdWords advertisers.AdWords currently offers three ad delivery methods – the ad rotation settings are illustrated here:Optimize For Clicks - AdWords automatically picks the ad that appears to be generating the most clicksOptimize For Conversions - AdWords automatically picks the ad that appears to be generating the most conversionsRotate Ads Evenly - AdWords will distribute your ad impressions equally among the ads in your Ad GroupUsing the "rotate" setting for Ad Rotation is helpful for A/B testing of ads – especially because the automated "optimize for clicks" and "optimize for conversions" ad delivery options have a ten... > Read more

May 01, 2012     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 2

How to Optimize Your PPC Keyword Bids with WordStream

Recently, we released what we believe to be the world’s most powerful and easy-to-use bid management software.Keyword bid management isn’t a new issue for search marketers, but, sadly, most of the bid management solutions available are still lacking. For example, you can choose from:Letting Google manage your bids for youTrying to manage keyword bids manually, by yourselfWriting your own bid management rules (either in AdWords or an expensive third-party PPC platform)The aforementioned options suffer from either a lack of transparency and loss of control, in the case of Google’s automated bidding, or are costly and complicated to implement.

In this post, I’d like to talk a little about the bid management feature now available in WordStream Advisor, including how it’s different and... > Read more

April 24, 2012     |   Written by: Larry Kim   |   Posted In:   |   Comments: 0

Should You Raise Bids on Keywords with High Quality Scores?

Recently a customer asked us, “Why should I raise bids on keywords that already have high quality scores?”I answered this question via email, but I thought I’d post the answer here too so everyone can benefit from this bid management best practice. Here’s my response:We’ve analyzed thousands of AdWords accounts and found a strong correlation between Quality Score and cost per conversion.

Meaning, if you were to look at the cost per conversion across the different keywords in your account, comparing the CPA of the keywords with a Quality Score of 1 to the CPA of Quality Score 2 keywords, Quality Score 3 keywords, and so on, you would see that on average, the lower your Quality Scores, the higher your average cost per conversion. (We compared these findings with our partners at Goog... > Read more

April 24, 2012     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 3

RIP Exact Match & Phrase Match: Google AdWords Announces Big Changes to Keyword Match Type Options

AdWords has announced changes to how the Exact Match and Phrase Match keyword match type options works. Previously, a keyword set to exact match in your AdWords account would only trigger ads for user search queries that exactly matched the keyword you specified (hence the name: exact match), and similarly, a phrase matched keyword would be triggered by search queries containing the phrase that you specified.

Soon, Google will be changing the definition of these keyword match types to behave more like Modified Broad Match. It will serve up ads for a far more diverse set of search queries, including:keyword misspellingssingular/plural formsstemmings (word endings such as "ing", "ed", etc.)accentsabbreviationsAs is always the case, Google claims that the motivation for the change is user bene... > Read more

April 18, 2012     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 18
 
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