Elisa Gabbert's blog

Bing's Marketing Strategy Includes Comment Spam?

Lately we’ve been getting the occasional spam comment (according to my spam comment taxonomy, they’re mostly of the “full-on-ass-kissing” variety) that looks like a typical spam comment in almost every way:It expresses some irrelevant but positive sentiment like “Thanks, this post was really helpful to me, keep it up”It’s attributed to a normal-sounding name like “Carrie” or “Dave” (much more effective than something like “Cheap Canadian SEO” which will always get you flagged)The name links back to the spammer’s siteThe difference is, instead of linking to a deep page on some spammy domain I’ve never heard of (you know, something like memphis-internet-marketing.

biz/link-building-services), they link to the Bing homepage. Yes, http://www.bing.com/. (There’s y... > Read more

October 25, 2011     |   Written by: Elisa Gabbert   |   Posted In: Link Building   |   Comments: 20

AdWords Experts Share the Secrets of Their PPC Success, Part 4

This is the fourth in a series of interviews we're conducting with AdWords advertisers who got unusually high scores using our AdWords Performance Grader. We're reaching out to high scorers to find out what strategies contribute to their strong AdWords performance. For more in this series, see:AdWords Experts Share the Secrets of Their PPC Success, Part 1AdWords Experts Share the Secrets of Their PPC Success, Part 2AdWords Experts Share the Secrets of Their PPC Success, Part 3This week’s interview is with David Semprun.

David is a Digital Marketing Specialist at Priority Pass, the world’s largest airport VIP lounge access program. Follow him on Twitter at @semprund or visit his website, davidsemprun.com.Tell us a bit about yourself. How long have you been using AdWords? Are you an Agen... > Read more

October 25, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 4

SSL Encrypted Search: Google Deals Low Blow to SEOs

Google made a pretty big announcement this week that is pissing a lot of people off – a lot of SEOs, that is. Namely, Google announced it will no longer reveal organic keyword referrals (search queries) for searches conducted while users are logged in. According to the Google Webmaster Blog:What is the impact of this change for webmasters? Today, a web site accessed through organic search results on http://www.

google.com (non-SSL) can see both that the user came from google.com and their search query. (Technically speaking, the user’s browser passes this information via the HTTP referrer field.) However, for organic search results on SSL search, a web site will only know that the user came from google.com.“For sites which have been added and verified in Webmaster Tools,” the post s... > Read more

October 21, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 7

Facebook Wall of Shame: Facebook's Failures, Criticisms and Missteps [Infographic]

A while back, we released The Google Graveyard, an infographic detailing Google's various flops and failures in the product department, including Google Wave and Google X.Now, following up on the release of Facebook's iPad app last week (which most people have been less than impressed with), we've created a new infographic walking through some of Facebook's criticisms, missteps and failures since its inception in 2004.

Facebook boasts approximately 800 million active users worldwide and an estimated $4.27 billion in estimated annual revenue – but you don’t approach the 1-billion-users mark without making a few mistakes along the way, right? Facebook’s errors in judgment have included:A slew of privacy snafus: Facebook repeatedly faces criticism for its user-unfriendly privacy policy a... > Read more

October 17, 2011     |   Written by: Elisa Gabbert   |   Posted In: Social Media   |   Comments: 8

Google Doesn't Get Platforms. What Doesn't Your Company Get?

 In an all-too-keen instance of corporate irony, a Google employee this week sent what was meant to be an internal “memo” to his coworkers – right on up to Larry and Sergey – through Google+, and made the post 100% public by mistake. Whoops! At least when you accidentally “reply all,” your message is confined to the people in the original email list, right?The engineer, Steve Yegge, has since deleted the post, but Danny Sullivan reproduces most if not all of the memo in a post on Search Engine Land.

(The whole thing is interesting and I encourage you to read it.) The message, framed as a “family intervention,” is intended as a wake-up call for the powers that be at Google, alerting them that they’re missing something big: namely, they don’t get platforms:That one l... > Read more

October 14, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 1

Are Ads Really Just Answers? Google's Billion-Dollar Idea

The official Google blog published a post earlier this week with the title “Ads Are Just Answers” – and I couldn’t help mentally inserting the addendum, “…that make us billions, suckers!” Let’s not forget that Google makes upwards of 97% of its revenue from advertising – that’s over $32 billion in advertising revenues annually.

Sponsored placement in the search results may be a billion-dollar idea, but it wasn’t actually Google’s idea. The credit goes to Bill Gross of Idealab, who got the idea from the Yellow Pages. Supposedly, Google tried and failed to buy the idea, so they copied it, launching AdWords in 2000 (Gross took legal action).People turn to search engines because they want answers. And according to Google, AdWords ads are just another way for people to ge... > Read more

October 07, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 7

Best of the Month: WordStream's September Highlights

 As you read this, I’m probably on my way to the DC area, leaving the virtually perfect Denver weather for the East Coast blahs. Ah well, maybe I'll spy some foliage. (I still think it's weird that New Englanders call it "leaf peeping!" It makes it sound so dirty.)Before you get your weekend started, check out the top 10 most popular blog posts we published this month.

Ultimate Guide to PPC Metrics: 17 Experts on the Top 3 Must-Check PPC Metrics – This group interview is packed with awesome insights into what metrics actually matter when it comes to analyzing PPC results – and which ones are pretty much worthless. Even if you don’t want to read the whole thing, be sure to skip to the bottom and see the three most popular answers.3 Ways to Scale Linkbuilding with Google Docs –... > Read more

September 29, 2011     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 0

5 Great Marketing Case Studies from Around the Web

One of my favorite types of blog post is the marketing case study – a personalized story of success or failure (or otherwise interesting or unexpected results). As blog posts go, it’s not as easy to churn out as a “top 5” post (ahem), but you can learn so much more from them. It’s often easier to take something actionable away from specific examples and real stories than vague abstractions, so a well-written case study is a great way to get attention and links.

As an added benefit, a case study is always unique, whereas standard tip posts are often just reproducing information you can find elsewhere on the web.If you haven’t considered writing this type of content before, I encourage you to give it a shot! Think about a specific strategy you implemented recently that reall... > Read more

September 29, 2011     |   Written by: Elisa Gabbert   |   Posted In: Blogging   |   Comments: 2

New! An Expert's Guide to Controlling PPC Costs with Negative Keywords

Last week, 17 PPC experts (and a few more who chimed in via the comments) told us the metrics they pay the most attention to when analyzing their campaign performance in AdWords. The #1 most common answer was click-through rate (CTR). Cost per conversion was another big one.There are many ways to improve your click-through rates, including refining your keyword research and writing more compelling ads.

We're also big advocates of using negative keywords to improve CTR by reducing impressions and clicks from search queries that are irrelevant to your products or just unlikely to convert. By eliminating those non-converting clicks, advertisers can save an enormous amount of wasted budget (often up to 30%!). So using negative keywords effectively doesn't just raise CTR, it lowers costs and im... > Read more

September 28, 2011     |   Written by: Elisa Gabbert   |   Posted In: Paid Search Marketing   |   Comments: 1

Netflix Spins Off Qwikster, Flips Off Customers

There are two kinds of news: the kind of news that everyone gets excited about and the kind of news that everyone complains about. (Well, I guess there’s a third kind, the kind that nobody care about, but leaving that aside...) The webby world got some news of the former type this week, and that was the news that Netflix is splitting into two separate brands: one for the snail-mail DVD rentals that put the company on the map, and one for streaming services, the direction that movie rentals are going in.

The streaming-only service will continue to operate under the “Netflix” name, while the old-school DVD business will be branded as “Qwikster.”This news came straight from the horse’s mouth (that horse being Reed Hastings, Netflix co-founder and CEO), framed as an apology for not... > Read more

September 23, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 0

Link Building Experts Interview Series: A Q&A with BuzzStream CEO Paul May

Paul May is the CEO and co-founder of BuzzStream, a provider of link building management software. Paul has spent most of the last fifteen years either starting or working on early-stage startups. BuzzStream also offers a variety of free link building tools for small businesses, SEOs and Internet marketers.

Follow and connect with Paul on Twitter: @PaulMay.BuzzStream is often thought of as a link building tool, but you actually have products for PR and social media as well. How much overlap are you finding between the three disciplines?It’s funny, because Rae Hoffman-Dolan wrote a post a few years ago where she talked about the skills to look for when hiring a link builder, and I remember thinking when I read it that she might as well have been writing a job spec... > Read more

September 21, 2011     |   Written by: Elisa Gabbert   |   Posted In: Link Building   |   Comments: 1

Ultimate Guide to PPC Metrics: 17 Experts on the Top 3 Must-Check PPC Metrics

Overwhelmed by all the PPC metrics available in your AdWords account? Information is good, but information overload is paralyzing, so it’s crucial to strip away the excess and overkill – and focus on the AdWords metrics that really provide valuable insight into your PPC performance. So what are they? Which PPC metrics work the hardest and speak the loudest?We asked seventeen paid search marketing experts two questions:#1: If you could only check three Pay Per Click metrics in your PPC account, which three PPC metrics would you choose? In other words, which three PPC metrics do you think provide the most complete picture of your performance?#2 (Bonus Question): What PPC metric do you think is bogus/overrated/a waste of time?Read on to find out what three PPC metrics these AdWords e... > Read more

September 20, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 18

One Step Closer to Infinite Scroll: Google Keeps Us All on Page 1

Do you love the scroll wheel on your mouse and the down arrow key on your keyboard and like to exercise them as much as possible? I know I do! What I hate doing is finding the tiny arrow or “2” link at the bottom of a web page with my cursor – if there’s a “View all” link in the vicinity, I almost always click that instead.

Apparently, I’m not the only one – in response to user experience studies, Google is trying to get us all on the same page: Page 1, that is! Here are a couple of the ways this is playing out.Google Say, Pagination Bad!Yesterday, Google’s Webmaster Central Blog featured a post proclaiming that “User testing has taught us that searchers much prefer the view-all, single-page version of content over a component page containing only a portion of the same i... > Read more

September 16, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 7

AdWords Experts Share the Secrets of Their PPC Success, Part 3

This is the third in a series of interviews we're conducting with AdWords advertisers who got unusually high scores using our AdWords Performance Grader. We're reaching out to high scorers to find out what strategies contribute to their strong AdWords performance. For more in this series, see:AdWords Experts Share the Secrets of Their PPC Success, Part 1AdWords Experts Share the Secrets of Their PPC Success, Part 2Today’s interview is with Rick Archer.

Rick is the founder of Search Summit, an independent search consultancy based in Iowa. You can reach Rich at rick@searchsummit.com.Tell us a bit about yourself. How long have you been using AdWords? Are you an Agency or an Advertiser?I’ve been using AdWords for about 10 years. I also work with adCenter, and I used to play with smaller ne... > Read more

September 13, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 3

Tell Me Lies, Tell Me Sweet Little Lies ... Or, You Know, Don't

A couple of posts that caught my eye this week focused on a sticky little problem at the heart of all marketing and advertising: honesty, or lack thereof. These posts raise the question, is it possible to market a product without crossing any ethical lines?Is It Ever OK to Lie? (Like, Say, for Mad Links?)Jill Whalen wrote a post this week called “Deceptive Marketing: A Necessary Evil for Search Marketers?” From the title, I expected this to be about truth in advertising – in other words, does marketing copy always stretch the truth? Instead, Jill was writing about link building and the little white lies we sometimes tell in order to score a link.

She tells a story about a link building technique she read about several years ago. The marketer, Melanie Nathan, recommended finding broken... > Read more

September 09, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 5

AdWords Experts Share the Secrets of Their PPC Success, Part 2

This is the second in a series of interviews we're conducting with AdWords advertisers who got unusually high scores using our AdWords Performance Grader. We're reaching out to high scorers to get AdWords help and find out what strategies contribute to their strong AdWords performance. For more in this series, see:AdWords Experts Share the Secrets of Their PPC Success, Part 1Today’s interview is with Stefan van Vliet, co-owner of Dutch agency Compass Online Marketing.

Tell us a bit about yourself. How long have you been using AdWords? Are you an Agency or an Advertiser? What is your primary goal for AdWords marketing?I have been working as an SEO consultant for a small Dutch web marketing agency for some years. Last February I launched a webstore, Feestkleding 365, selling fancy dress clo... > Read more

September 06, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 4

Please Don’t Bait the Geeks

Gizmodo is largely a gadget blog. For the most part, they leave the gossip-based page-view baiting to sister site Gawker. However, this week, Gizmodo published a story that has nothing to do with gadgets and little if anything to do with technology, unless you consider online dating a cutting-edge technology.

The story, “My Brief OkCupid Affair With a World Champion Magic: The Gathering Player,” has racked up hundreds of thousands of page views and thousands of comments – probably hundreds of links to boot. So: successful linkbait, or craphat journalism? You be the judge! Here’s the gist of the story, which seems to have been edited by the author since its original posting: Alyssa Bereznak claims to have created an OKCupid profile after coming home drunk one night (... > Read more

September 02, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 4

August Blog Highlights: WordStream's Best of the Month

I’ve said it before, I’ll say it again: August is the Sunday of summer. Although it’s technically still summer until September 22, the end of August pretty much feels like the end of it all – time to trade in late-afternoon cocktails in the sun for hours of homework. (Sorry, the Sunday blues make me forget how old I am.

) Before we all officially go back to school, let’s take a second look (or a first, if you missed them the first time around) at our blog’s top 10 most popular posts of the month: Announcing the AdWords Performance Grader: Find Out How You’re Doing on AdWords and How to Improve for Free – This post introduces our newest free tool. Have you tried it out yet? How does your AdWords performance measure up? Google AdWords E... > Read more

August 31, 2011     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 0

AdWords Experts Share the Secrets of Their PPC Success, Part 1

This is the first in a series of interviews we're conducting with AdWords advertisers who got unusually high scores using our AdWords Performance Grader. We're reaching out to high scorers to find out what strategies contribute to their strong AdWords performance.Our first respondent is Marko Kvesic from Zagreb, Croatia.

Follow Marko on Twitter.Tell us a bit about yourself. How long have you been using AdWords? Are you an agency or an advertiser? What is your primary goal for AdWords marketing?I'm the Online Marketing Manager at GoTraffic Online Marketing Agency. I have a master's degree in traffic science and I'm a Google AdWords Qualified Individual. I've been using AdWords for more than eight months. Since I work at an agency and I'm managing my clients' accounts, my primary goal is to ... > Read more

August 30, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 16

EARTHQUAKE! Rare Tremors in Northeast Shake Up Twitter

So, I just moved into a new apartment in Denver. This weekend my other half and I went to the new IKEA out here and bought a bunch of bookshelves. He started building them on Monday and by Tuesday we were erecting them and loading them up with books. I noticed some extra parts he hadn’t used, and he said they were brackets to attach the shelves to the wall at the top.

“I don’t think we need to do that,” he said. “The shelves aren’t going to topple over.” “Yeah,” I conceded, “they’re probably for people who live in earthquake zones.” I.e., not us. About ten minutes later I saw this tweet in my stream from Trada's Elaine Ellis: Yikes! Apparently on Monday night a 5.3 magnitude earthquake hit about nine miles from Trinid... > Read more

August 26, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 0

Vote for WordStream to Present at Mass Innovation Nights!

The next Mass Innovation Nights event is coming up on September 14, 2011. We'd be thrilled if you showed your support for WordStream by voting for us to present at the event! Mass Innovation Nights features innovative new products from companies in the Boston area. Here's more information about the event via MIN: We've got a great evening planned for our 30th event! MIN30, September 14, 6-8:30 pm, is going to be part of FutureM, a week of events in the Boston area, celebrating the future of marketing.

Our line-up looks terrific, with a great group of products somehow related to marketing. Join us! Remember, we’re here to help launch new local products, so here’s what you need to do: Check out the cool new products. Visit their websites for more info. Pick your favo... > Read more

August 24, 2011     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 3

Still on the Fence? Here Are 3 Reasons to Start Doing PPC

Are you still not doing PPC?! Silly business owners! There are many reasons to explore paid search marketing as a lead generation channel. Here are just three good reasons to get you started.1. PPC Ads Won't Poach Your Organic TrafficAdWords recently released the results of a study designed to answer a question that many advertisers ask: Will running pay-per-click ads cannibalize my organic search traffic? To address this concern, statisticians at Google built a statistical model to make predictions about click volume based on ad spend.

According to Google:This model generates estimates for the incremental clicks attributable to search ads or, in other words, the percentage of paid clicks that are not made up for by organic clicks when search ads are paused.Google found that 89% of traffic... > Read more

August 16, 2011     |   Written by: Elisa Gabbert   |   Posted In: Paid Search Marketing   |   Comments: 2

Bidding Boston Adieu: What I'll Miss (And What I'll Be Happy to Miss)

Well, folks, today is my last day in the Boston office, though not my last day at WordStream – tomorrow I'm moving to Denver, CO, but if all goes well, I'll be back up and running in my home office on Monday, Aug. 22. Since things tend to get a little crazy in the last few days before you pack up everything you own and drive 2000 miles across the country, I thought I'd do something a little different here today and list some of the things I'm going to miss about working and living here in Boston (and some things I won't miss, natch).

I'll miss: Seeing my coworkers every day! Not to be sappy, but there really is a benefit to "face time." I'm going to get a little lonely out there, so please pay attention to me on Twitter. I won't miss: Having to get dressed in the morning. D... > Read more

August 12, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 5

Is Internet Explorer a Web Browser? You Don’t Even Know, Do You?

Did you hear about the big study on browser use and IQ? As reported by CNN, BBC News, the Telegraph, Forbes and other major news outlets, a Canadian web consulting firm named Aptiquant released the results of a survey of 100,000 internet users, revealing that, perhaps unsurprisingly, users of Microsoft’s Internet Explorer (IE) browser had lower IQs than users of Firefox, Google Chrome, Safari and other browser alternatives.

The real surprise was just how unintelligent IE users are. The Guardian reported that “The results suggested that Internet Explorer surfers had an average IQ in the low eighties.” Whereas a score between 90 and 110 represents “normal or average intelligence,” a score of 80-90 signifies “dullness,” and 70-80 “borderline deficiency.” Ouch.Checking to see ... > Read more

August 05, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 2

5 Low-Budget Ways to Distribute Your Blog Content

 We got the following message via our Contact Us form this weekend:To Elisa Gabbert: Saw your article in Website magazine! I write a marketing blog via WordPress and was writing to get your advice on how to distribute this blog beyond LinkedIn/Twitter – seeking vehicles that are low budget ... Thank you in advance for your response.Thanks for your question, Howard. I always think it's better to answer questions like this via a blog post rather than a personal email. That way, other readers get the benefit of the information too. So here are five low-cost ways to distribute your blog posts to a larger readership.Social mediaHoward is well aware of this channel, as he says he is using LinkedIn and Twitter for distribution already. But don't dismiss other social networks – Larry foun... > Read more

August 03, 2011     |   Written by: Elisa Gabbert   |   Posted In: Blogging   |   Comments: 0

WordStream's Best of the Month & Weekly Web Marketing Highlights

Our most popular post in July was no big surprise – in fact, Larry's analysis of our latest infographic (Where's Google Making Its Money?), in which we delved into our keyword data to find the top 20 keyword categories in AdWords with the highest volume and costs per click, was not only our top post for the month, it's our most popular post of the year so far.

We're glad you all found this data as fascinating as we did!Here are the rest of the posts that grabbed your eyeballs this month (we hope they didn't cause any bruising):What to Do When Your AdWords CPCs Are Too High – Tom outlines five ways to lower your AdWords cost per click and get your campaigns back to profitability.The Social Media Showdown: Google+ Beating LinkedIn, Closing In On Twitter, Facebook – Our infographic caus... > Read more

July 29, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 1

Time to Reorganize Your AdWords Campaigns? Don't Forget Your Roadmap

Are your PPC campaigns delivering the results you want? Are you struggling with any of the below problems?:Click volume too lowCost per click too highCost per conversion too highLow Quality ScoresLow click-through ratesLow ROIIf you said yes, it might be time to reorganize your AdWords account.The below roadmap will guide you through the process of revamping a campaign to improve performance and lower costs.

Click the image to enlarge the roadmap. You'll find links to helpful resources at each road sign, so if you need more help in a given area of PPC, click on the green sign for more tips and information.If you're looking to get a free assessment of your AdWords account, try our AdWords Performance Grader. It grades your AdWords accounts on key criteria, showing you where and how to make ... > Read more

July 27, 2011     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 0

SEOs vs. Developers: Ultimate Nerd Standoff

Is it finally time to talk about something other than Google+? Yes, I think so, and this week we’re getting back to basics with an old-fashioned throwdown between two factions of web geek: search engine optimizers and developers.The battle began when Outspoken Media published a guest post by Andrew Norcross titled “News Flash to SEOs: Your Developer Hates You.

” And Norcross isn’t mincing words:While it’s no secret that many people have a general disdain for SEO’s in general, the guy (or gal) writing the code for that new niche website you’re getting ready to launch probably hates your guts. OK, maybe hate is a bit strong. But they almost all think you’re probably a fraud and cringe when they receive any form of communication from you.Norcross thinks a lot of the problem is ... > Read more

July 15, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 11

Why Blog? Three Good Business Reasons to Blog

 Richard Kraneis, a longtime WordStream reader, recently left a comment on our blog questioning whether a certain post would "drive qualified traffic to our website." This brings up an interesting question: Why blog? What are the goals of blogging?Of course the answer is different depending on whether you're talking about a personal blog or a corporate blog, but this is a business blog, and we wouldn't devote resources to blogging if it didn't make good business sense.

Here are three reasons that might motivate you to write a blog post for a corporate blog. In my opinion, every blog post doesn't need to fulfill all three purposes, though it's great if they do. The important thing is that every post fulfills at least one of these purposes, and that you don't focus only on one of the thr... > Read more

July 13, 2011     |   Written by: Elisa Gabbert   |   Posted In: Blogging   |   Comments: 10

Google+ Still Getting Buzz, Making Waves

Google+, Google’s latest answer to the Facebook question, launched last week, and the fact that people are still talking about it could be a good sign for the search giant/social giant wannabe. Could it be that Google+ isn’t destined for the Google graveyard?On the Plus Side, It’s Better Than BuzzDanny Sullivan took a look at Google+ one week after launch and finds that users are gaining followers and traffic.

He points out that it took 17 months for Search Engine Land to get almost 1,000 followers on Google Buzz. In the same time period, its Facebook fans increased by nearly 16 times as much, and Twitter followers increased by about 35,000. And in just one week, Search Engine Land has 1,000 followers on Google+, indicating that it’s a lot more successful than Buzz right out of the... > Read more

July 08, 2011     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 1
 
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