Elisa Gabbert's blog

Putting the Teen Back in Marketing: Groupon, OkCupid Keepin' It Stupid

Proving that its record-breaking financing round hasn't made it too self-important – or that it's run by power-giddy, Zuckerbergesque children with no sense of when to get serious, not sure which – Groupon this week published a very cheeky press released titled "Groupon Raises, Like, A Billion Dollars.

" Pretty spot on – it raised $950 million, which might as well be a billion. The press release also contained this line: "In the last year, Groupon has been called 'the fastest growing company ever' by Forbes Magazine and 'America's best website' by one of Groupon's television commercials." I'd be totally charmed if I didn't irrationally hate Groupon. You know how you just hate certain celebrities for little to no reason? That's how I feel about Groupon.... > Read more

January 14, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 1

What Can I Do With WordStream? Part 1

Over the next few weeks, we'd like to walk you through some examples of ways you can use the newest evolution of WordStream to supercharge your AdWords account. Whether you're a novice or an expert, WordStream for PPC has tools that can make your job easier and your campaigns more successful. Scenario #1 “I just recently set up my AdWords account.

I have a few campaigns/ad groups/keywords in there, but I didn’t really know what I was doing, so it needs to be redone. I’m essentially starting from scratch.” Sound familiar? You're not alone. Many of our clients are just getting their feet wet with PPC; they know they need to add it to their marketing channel, but they haven't had time to learn it from top to bottom, and they're nervous that the whole effort could turn ... > Read more

January 12, 2011     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 2

What's the Biggest Day of the Week for In-Text PPC?

Which day of the week do your contextual PPC ads get the most clicks? Infolinks recently released a study showing that in-text pay-per-click advertisements get more clicks on Tuesday than any other day of the week, followed by Wednesday and then Monday. Unsurprisingly, clicks were lowest on Friday, Saturday, and Sunday, with a typical Sunday accounting for 45% fewer clicks than Tuesday.

This study was based on Infolinks' database of over 40,000 websites and analyzed data spanning all of 2010. According to the study: "Advertisers and publishers can utilize this click data for smarter investments and also higher payouts. By concentrating advertising efforts on Tuesday, Wednesday and even Monday, higher engagement can be accomplished and in turn higher revenue earned." ... > Read more

January 11, 2011     |   Written by: Elisa Gabbert   |   Posted In: Paid Search Marketing   |   Comments: 3

Search Marketing in 2011: Predictions, Strategies and Fear Mongering Galore

Just in case the world isn’t going to end in 2012, let’s do some futurecasting! A new year means a new opportunity for making outlandish predictions (and/or predictions so safe they can’t not come true), not to mention resolutions and recommendations for changing times. We’ve seen a lot of that around the blogosphere this week – let’s take a look, shall we? Erik Qualman of Socialnomics made 21 social media predictions for 2011, including that Facebook will go public, the FTC will adopt privacy rules that will stifle innovation, Twitter will be acquired by a media company like CNN, and “Google becomes the next Microsoft and Facebook becomes the next Google.

” 2010 was a year of big changes for both Google and Facebook, especially in terms of their public perception. I ex... > Read more

January 07, 2011     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 6

B2B SEO: 4 Kinds of Keywords that Speak to Business Customers

As we've said many times before, the types of keywords you should use in your SEO copywriting depend on your industry and your goals. They also depend on your customers, which is why it's so important to know who your customers are before you start writing your site. What are their demographics? (Age? Gender? Income/educational level? Location?) Are they one-time or repeat buyers? Similarly, if you're targeting business customers rather than individual consumers, your keyword choices will need to reflect that.

B2B (or business-to-business) keywords typically have lower search volume than consumer keywords, and you'll need to delve into the long tail. (Your own analytics are your best source for high-converting keywords.) The below keyword types are particularly applicable in the B2B space.... > Read more

January 05, 2011     |   Written by: Elisa Gabbert   |   Posted In: Marketing Strategy   |   Comments: 3

WordStream's Best of the Year: Our Top 10 Blog Posts of 2010

2010: The year of the link? At least here at WordStream it was. Six of our top ten most popular blog posts of the year had the word "link" in the title. That's great guys – I'm glad you understand the value of the link when it comes to Google and SEO. However, there are only so many creative-commons images of chain-link fences I can put in these round-ups, so let's make 2011 the year of something pretty, OK? Can we do for kittens what we did for links? Without further ado, here they are, our 10 biggest hits from the entire year! And a huge thank you to all our readers – we couldn't, or at least wouldn't, do it without you.

How to Create Amazing Backlinks – Why settle for ho-hum backlinks when you can have amazing backlinks?! Amazing backlinks, of course, t... > Read more

December 22, 2010     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 2

The Year in Review: A Look Back at Online Marketing in 2010

Time flies by in such a blurry fashion these days, I can no longer remember without assistance what happened in the past year and not, say, three years ago—it all feels roughly equidistant somehow. But luckily, thanks to our blog archives, I have a handy reference of everything major that went down in 2010.

Looking back through roughly 50 weeks’ worth of Friday roundups, here’s what stood out in terms of big news and milestones in the online marketing space this year. Facebook f*cks around with our privacy Facebook changed its default privacy settings so users would be required to opt out of sharing everything with the whole world; Zuckerberg defended the decision by claiming that society was moving toward more openness and people want less privacy. Many didn’t buy ... > Read more

December 17, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 7

10 Super-Quick Link Building Tips for Bloggers and Site Owners

Whether you're a novice at link-building or an experienced link-builder, you could always use learn a few more tricks for quick and dirty ethical links. Use absolute links, not relative links, in your blogs posts. That way, if a post gets scraped, the links in the content are preserved. When you write a guest post, send the bio along with your preferred links and anchor text already coded in.

This makes it easier for the hosting blog, so it's less likely that they'll mess with your link(s). If someone sends you a guest post, ask if you can return the favor by writing a guest post for them too. (If your sites are relevant to each other, this won't look like a suspicious reciprocal link.) Keep track of keywords you'd like to improve your ranking for. When guest post opportunities pop up, w... > Read more

December 07, 2010     |   Written by: Elisa Gabbert   |   Posted In: Link Building   |   Comments: 11

Google Changes Algorithm to Appease Media ... Or Not

On Black Friday, the New York Times ran one if its oh-so-savvy pieces about Google, demonstrating once again its deep understanding of SEO. </sarcasm> The article, titled "A Bully Finds a Pulpit on the Web," tells the story of DecorMyEyes, an eyeglasses business with an ungrammatical brand and a bad attitude.

The owner, whose name, believe it or not, is Vitaly Borker, claims that horrible service – we're talking criminally bad – is his business strategy, because (ex-)customers leave negative reviews on the Internet, driving up his rankings: "I never had the amount of traffic I have now since my 1st complaint. I am in heaven." Danny Sullivan did a long write-up of the article, calling it "great." But I was immediately suspicious of the NYT bla... > Read more

December 03, 2010     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 1

Google Insights for Search Categories Are Largely Useless

Seeing as 2010 is winding to a close, I had the idea to do a sort of year in review for keywords, using Google Insights for Search to find patterns in the year's keyword trends. However, I got so distracted by the screwed up categories, I abandoned the post. Instead I'm just going to complain about how useless they are.

When you filter your Google Insights results for a given time period (I used 2010), the default results call into "all categories," but you can further sort those into 27 (by my rough count) categories, including "Business," "Entertainment," "News & Current Events," "Shopping," "Sports," and so on – sounds potentially useful, right? Unfortunately, whatever method they're using to sort the rising search qu... > Read more

December 01, 2010     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 1

Best of the Month: WordStream's November Highlights

Do you hear sleigh bells ring-a-ling, ding-ding-ding-a-ling too? Thanksgiving has come and gone, which means it's officially open season Christmas season in the eyes of the American advertising industry. Prepare yourself for the Xmas onslaught! (I once had "Here We Go A-Wassailing" stuck in my head for like three years.

 No joke.) If you can tear yourself away from the e-commerce and/or decorating the tree, check out our greatest hits from November: Real Life Link Building: Three Real Relationships You Can Turn Into Virtual Votes – Tom wrote this great post about how much of link building is really relationship building. Semantic Analysis for SEO: Going Beyond LDA – In this guest post, David Harry talks about how to use semantic analysis concepts f... > Read more

November 30, 2010     |   Written by: Elisa Gabbert   |   Posted In:   |   Comments: 0

Last Chance to Register for the Landing Page Success Seminar

Early-bird registration for the Landing Page Success Seminar ends this Friday, Nov. 26. WordStream will be one of 20 organizations presenting at the first major online seminar on conversion rate optimization (CRO) for landing pages and websites. Learn how to take your landing pages to a new level of success, all from the comfort of your own home or office.

No travel required. The seminar begins Tuesday, Nov. 30, and runs through Thursday, Dec. 16. Registration is strictly limited to first 500 marketers who sign up. The company's last seminar sold out before the early-bird discount ended. Register now to save $300 (over 50%)! When you register, you'll also receive $584 in eight free bonuses. Expert instructors and topics for this seminar include: Ben Jesson, CEO of Conversion Rate Experts,... > Read more

November 24, 2010     |   Written by: Elisa Gabbert   |   Posted In: Conversion Rates   |   Comments: 0

What's a Good Click-Through Rate For ...

Is your click-through rate good, or good enough?This is a really common question, but unfortunately the answer to "What is a good click-through rate" will vary depending on a number of factors, including your industry and keywords. Additionally, in many situations your CTR is not nearly as important as your conversion rate.

Still, it’s helpful to have some general guidelines as to what qualifies as a good click-through rate. Keeping in mind that your mileage may vary, here are some benchmarks depending on the platform you're using for marketing.What is a Good CTR for...Pay-per-click adsFacebookBanner adsEmail newslettersWhat Is a Good CTR for A Pay-Per-Click Ad?What's a good CTR for a PPC ad in a Google AdWords campaign? Earlier this year, a Google employee said that beginner advertisers ... > Read more

November 22, 2010     |   Written by: Elisa Gabbert   |   Posted In: SEM Questions   |   Comments: 9

Facebook Launches Messages, Google Launches Boutiques.com, Apples Tries to Look Busy

The rumors began to fly last week that Facebook was planning to announce a "Gmail killer"—an email service that would obviate the need for ever leaving Facebook. At Monday's press conference, however, we learned that the new service, dubbed Facebook Messages (or maybe sometimes Facebook Messaging—the branding is sort of inconclusive), "is not email.

" This isn't just semantics—it's really not email, because it lacks a lot of the functionality of email. For example, it's one-to-one, with no CC or BCC, and no subject lines. (Also, you send a message by hitting "Enter"—which I guess means you can't have line breaks in a Facebook message. To me, this is not a feature.) I can't see anyone who currently uses email dropping it in favor of this;... > Read more

November 19, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 0

10 Words I Use Now That I'm a Corporate Tool

Slate Labs has been developing a tool called Plain English that "translates" legalese, technical jargon or other lingo-heavy English into just plain English. NPR used the tool to translate the Federal Reserve's $600 billion stimulus plan. When you click on a yellow phrase, it toggles over to a gray translation in plain speech, like so: Note that you can't use it to automatically generate translations; it's just a way of presenting two versions of a text.

(I find Slate's disclaimer at the top of the page funny: This product is still in development. Contact us if you have an idea for how to use it. Aren't you supposed to come up with a reason for its being before you develop it?) Anyway, this got me thinking about all the corporate lingo that I used to disparage and have pret... > Read more

November 12, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 7

Google Launches Instant Previews

Yesterday Google launched a new feature in Instant Search: Google Instant Previews. When this feature is activated, you can click the magnifying glass icon to the right of a search result to view a pop-up preview of the page before clicking through. It appears that the preview is sometimes an accurate representation of the page, as above; in other instances Google will remove and/or magnify a portion of the page to show relevancy, as below: The pop-out quotes show where the keyword ("civet coffee") appears on the page.

 On this particular SERP, Google altered the appearance of the preview for about half the results on the first page. It's not entirely clear what governs this. Will this affect the behavior of the typical Google user? It's hard to say what impact this will ha... > Read more

November 10, 2010     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 3

What Do Ads with High Click-Through Rates Have in Common?

When analyzing the performance of your pay-per-click ads, one of the main factors you'll want to concentrate on is click-through rate (CTR). Ads with high CTR are desirable because they drive more traffic to your site in less time. In addition, a high CTR contributes to a good Quality Score, and that helps lower your cost per click.

It's also an indication that you're targeting a relevant, qualified audience, which can improve your conversion rate as well. (Of course you'll want to keep an eye on both metrics and make sure you're not sacrificing one in favor of the other.) Recently I scanned through the ads in our own AdWords account and identified some patterns in the ads with the highest click-through rates. Note that I've changed the examples so I'm not giving away our best creative, bu... > Read more

November 08, 2010     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 2

Let's Get Blekko: The Search Engine for SEOs?

Halloween this year brought, along with the usual candy hangover, the launch of a much anticipated (by some, anyway) new search engine called Blekko, which has been in the works for several years. To compete with market leader Google and even Bing, any new search engine really needs to stand out, and Blekko sports a new concept: slashtag searching.

The idea is that you can follow any search with a slashtag that acts as a filter to narrow the scope of your results. For example, say you want to search for information about stars—as in the astronomical bodies, not the shape or famous people. You could restrict your results by searching for "stars /science"—that's the theory anyway. Nicely, when you type in "stars /" you get autocomplete suggestions for potentially related slashtags: The ... > Read more

November 05, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 0

Three Ways Landing Pages Are Different from Web Pages

Your landing pages – the pages that searchers land on after clicking on your ads – should usually be substantially different in content and style from a regular web page. This is because they are built around different goals. Web pages may  be built to rank organically, to inform, to entertain, and sometimes to sell.

Landing pages are almost always intended to sell. Here are three points to keep in mind when creating landing pages as opposed to other types of pages. 1. Landing pages should be closely aligned with your keyword and ad. It's especially important when creating a PPC landing page to form a clear line between the keyword, the text ad, and the page. Using the keyword prominently in both the ad and the landing page demonstrates clear relevance to both the user and to Goog... > Read more

November 02, 2010     |   Written by: Elisa Gabbert   |   Posted In: Conversion Rates   |   Comments: 7

A Google Sandwich with Google on the Side

As I went through the blog rounds this week collecting interesting links, I noticed a pattern: everything was turning up Google. Not exactly shocking in the search industry, I know. But for some reason this week seemed especially Googley. Here are some of the many Google stories I read this week. First up, Google has made a significant change to its local search results pages called "Place Search.

" According to Google, "We've clustered search results around specific locations so you can more easily make comparisons and decide where to go." As Patrick Altoft puts it, Google is phasing out organic search results for local queries, giving local results all the prime real estate: "The impact of this change is that in the long term any site that doesn’t have a physical address in the location... > Read more

October 29, 2010     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 4

Best of the Month: WordStream's October Highlights

So what are you going to be for Halloween? One of these kooky costumes for SEOs perhaps? (I like the RT of someone else's costume.) Too conceptual for you? You could work instead on "optimizing" a more traditional costume for maximum recognition—there's nothing worse than getting all dressed up and then having to tell everyone who you are.

In the meantime, reading our best posts of the month should work up your appetite for the incoming candy (fun-size is the best size). The Problem with Footer Links in SEO: This guest post by Lior Levin explores why footer links may be detrimental to both your site and the site you're linking to. Google is Testing New Sitelinks: Ken spotted a new sitelinks format in the SERPs. Have you seen this test? 11 Essential WordPress Plugins for Ne... > Read more

October 28, 2010     |   Written by: Elisa Gabbert   |   Posted In:   |   Comments: 0

Complete Guide to AdWords Matching Options, Part 2

Click here to read Part 1 of our Complete Guide to AdWords Matching Options (covering broad match and modified broad match). Phrase Match The phrase match keyword option offers a much more targeted approach than broad match, but still allows flexibility for Google to match your ads to more queries than your exact keyword phrase.

When using the phrase match option, your advertisement will appear for searches that include your keyword phrase in the correct order, but can still display for queries including additional words. To use the phrase match option in AdWords, enter your keyword phrase in quotation marks. Entering your phrase as “Gel Batteries” indicates to Google that your advertisements should only appear when someone has entered a search term that includes this exact phr... > Read more

October 26, 2010     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 1

Complete Guide to AdWords Matching Options, Part 1

Selecting targeted keywords is the first step to setting up a PPC campaign in Google AdWords, but the keyword matching options that you use can also have a large impact on your success. There are five AdWords match types: Broad Match, Modified Broad Match, Phrase Match, Exact Match, and Negative Match.

All keyword match types have advantages and drawbacks, so we'll discuss each in detail to help you choose the most advantageous options for your goals.For our discussion of the different AdWords matching options, we'll use "Gel Batteries" as the example keyword to illustrate how different options affect when your advertisements will be displayed.Broad MatchBroad match is the default matching option for keywords used in your AdWords campaigns. A broad match keyword will be entered as Gel Batt... > Read more

October 25, 2010     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 1

Rumor: Facebook, Apple to Form Terrifying Uber-Brand

There's been a lot of speculation this week, everywhere from The Atlantic to Hipster Runoff, that Apple is planning to buy Facebook. I'm pretty skeptical about this possibility, but nonetheless, it frightens me. No two companies I can think of have inspired so much cultish devotion among millennials, who rank brand loyalty up there with religion and ethnicity in terms of personal identification.

If Facebook and Apple joined forces, world domination couldn't be far behind. And that would be a scary world, a world with only rounded corners and far too many email notifications. Speculation began on Monday when Steve Jobs made intimations during an earnings call that Apple was poised to spend some of its $51 billion in cash on acquisitions. Or, as he put it, they have "a unique opportunit... > Read more

October 22, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 0

Headline Writing for PPC Ads: Dos and Don'ts

Your headline is the first thing people will see in the search results – assuming they notice your ad at all. To catch eyes and get clicks, it's essential to write a headline that:Includes your keyword, signaling relevance to the search, while alsoBeing unique and compelling, so it stands out from the crowdMost advertisers have the first qualification down.

The second part is harder; it takes cleverness and creativity to get say something interesting in just 25 characters. But better ads earn you higher click-through, so it's worth it to invest a little more effort into your ad's headline.Here are some dos and don'ts to consider when writing headlines for PPC.DON'T use a generic headlineDo a little competitive research on the keywords you plan to bid on before you write your ads, and tak... > Read more

October 21, 2010     |   Written by: Elisa Gabbert   |   Posted In:   |   Comments: 12

This Thursday: SEMPO Webinar + SES Chicago Panel

This Thursday, October 21, you have two opportunities to learn from WordStream. First, we'll be presenting the following SEMPO webinar: WHAT: Developing a Negative Keyword Strategy WHEN: Thurs., Oct. 21, at 12:00 PM Eastern (9:00 AM Pacific) WHERE: Online (register here) WHO SHOULD ATTEND: Executives, in-house marketers, SEMPO clients and prospects Do you know how to develop a negative keyword strategy? This FREE webinar will provide a series of tips and tricks for cutting the fat from your paid search accounts and for identifying irrelevant traffic that your keywords could be matched against, before you waste any advertising spend.

We will outline a repeatable process for leveraging negative keywords to help cut costs and improve the relevance of PPC traffic. Don't miss this opport... > Read more

October 19, 2010     |   Written by: Elisa Gabbert   |   Posted In:   |   Comments: 0

Bing and Facebook Like Each Other (But Do They Like-Like Each Other?)

On Wednesday, Bing and Facebook announced a partnership to make search more social by integrating Facebook "likes" into search results. According to the Facebook blog: When you search for something on Bing or in web results on Facebook (powered by Bing), you'll be able to see your friends' faces next to web pages they've liked.

So, you can lean on friends to figure out the best websites for your search. In theory, if you search for "The Social Network" in Bing, you might see links to reviews or stories about the movie that your Facebook friends have given the thumbs-up. Or if you're searching for a hotel in Santa Monica, you might see that a friend liked a certain hotel's Facebook page. In addition, people in your FB network will be more likely to show up in searches for names. Mark Zuc... > Read more

October 15, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 5

Farewell, Tom!

Today is a bittersweet day at WordStream – our much-loved director of marketing, Tom Demers, is leaving WordStream for another opportunity. We're very happy for Tom, who is buying a house with his beautiful wife and kids in Connecticut, but very sad for ourselves! Tom's shoes will be extremely hard to fill.

He's been with WordStream since waaaaaay back – as way back, at least, as a startup can go. Back when WordStream was just a handful of people meeting with laptops in a Panera, Tom was there, laying out the early marketing strategy and creating most of the content that became our website. He's seen us through several office moves, site redesigns and product overhauls, dozens of hires, and roughly a thousand meetings, with a huge smile on his face the whole time. Tom is an ama... > Read more

October 13, 2010     |   Written by: Elisa Gabbert   |   Posted In:   |   Comments: 5

Check Out Our Expanded Quality Score Toolkit - Free!

For a while now, we've been offering a free Quality Score Toolkit that rounds up our best resources for marketers looking to learn more about Quality Score. This toolkit includes: A white paper on improving Quality Score by increasing relevance A "Mastering Quality Score" video (a recording of one of our most popular webinars) A Quality Score Cheat Sheet, a one-pager dense with information about Quality Score And we've just added a fourth element that makes this toolkit even more useful for search marketers.

One of our resident PPC experts, Andy Stefano, has put together a Quality Score worksheet that will give you a quick overview of where your AdWords account stands from a Quality Score perspective. Just plug in some key numbers in the first page of the worksheet, and a dashb... > Read more

October 13, 2010     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 0

Google: If Not Broken Then Fix Else Ignore End If

Another week, another Friday, and Google is doing what Google does best – giving the search marketing community something to whine about. Google has taken the "new" keyword tool out of beta and retired the previous versions, the new tool now being the only tool there is. Google claims the new version offers more flexible search options and easier keyword refinement; in addition, users can now view statistics for mobile search.

If search volumes look different to you, that's because the old tool shows stats for search partners, and the new tool only shows stats for searches conducted on Google.com. However, a lot of advertisers had been ignoring the existence of the new tool, preferring to stick with the old UI. Robbed of that option, many aren't too happy about it. Patrick... > Read more

October 08, 2010     |   Written by: Elisa Gabbert   |   Posted In: Online Marketing Blog Roundup   |   Comments: 4
 
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