I read a blog recently about "bad keywords." The blogger concluded that some keywords are just no good for search. His advice to readers was to purge your poorly performing PPC campaign of all these nasty keywords and banish them forever because they'll never work, never convert, never love you back no matter what you do. They're the equivalent of keyword delinquents, rotten to the core.
The idea that some keywords (or words for that matter) are intrinsically bad is ridiculous. And frankly, the post sounded like a cop out, one big "not my fault." The blogger blamed the keywords for everything wrong in his life and never once acknowledged that it could be his technique that's flawed.
The fact of the matter is, a keyword is only "bad" in a relative sense.
Now I'm not saying that all keyword are angels. Sure, some won't work. But that doesn't make them bad. Heck, even "adult-themed" keywords aren't "bad." Sure, they may not be right for a website that sells Bibles, but for porn peddlers they're conversion gold.
That said, there are a host of reasons why keywords don't perform well. So before we go condemning keywords and casting them into the fires of Hell, let's take a look at some of the potential reasons why your keywords may be misbehaving.
Problem: You've got all your keywords, dozens of them, bunched together in the same ad group. It's one big happy keyword family. Trouble is, your Quality Score stinks. What to do?
Solution: Having all your keywords in one bloated ad group is a mistake. To achieve a high performance PPC machine, you need to segment your keywords into separate, but tightly-themed keyword groups. This creates more relevant ad groups which favors a higher Quality Score.
Problem: You've segmented your keywords into nice, narrow groups, yet CTR and conversions are still terrible. You’re baffled because you've got the same great ad and landing page for each ad group, with some killer copy. Are all searchers total morons?
Solution: You can't possibly appeal to every searcher with only one ad and one landing pages. First, craft relevant and specific content around your narrow keyword groups. Then, mix it up and create and test multiple versions of your ads and landing pages to determine which are keepers and which are clunkers.
Problem: Your keywords are grouped, the ads and landing pages are varied and relevant, people are clicking and coming to your site, but still no conversions. What gives?
Solution: Chances are you've chosen the wrong keywords from the get-go. Doing a bad job at keyword research and keyword selection can poison all your future efforts. Poor keyword selection is akin to building a beautiful house on a decayed foundation. Eventually the whole thing comes crumbling down. It's not fun, but it's time to go back to the drawing board and choose better, more relevant keywords.
Square Peg, Round Hole
Problem: Maybe the problem is YOU. Rather than digging around to find out why your PPC campaign is in the toilet, you're bellyaching about the how some keywords are inherently bad apples. Seems you're great at excuses, bad at taking responsibility.
Solution: Time for a new gig. To be a successful search marketer, you must to be able to analyze and dissect your efforts, as I did in the preceding examples. This means recognizing that you've screwed up, and doing what it takes to right your wrongs. Without this innate ability to look at yourself with a critical eye, you'll never grow, never mature, never reach a higher skill level needed to become a great SEM.
So forget the railroading, the scapegoating, the accusations that some keywords are simply born to be bad. It’s all a sideshow. The truth is there are no "bad" keywords, only bad search marketers.