Paid Search Marketing

Ding Dong? The Truth About the Life and “Death” of the Long Tail of PPC

By Tom Demers May 18, 2009 Posted In: Paid Search Marketing Comments: 7

The question “are long tail keywords dead for paid search” is fundamentally the wrong question.

There are a few things at play here:

  • The long tail of search is alive and well.

  • The long tail of search queries is apparent in both paid and natural search marketing.

  • The tail of keywords in paid search has actually become pretty short.

If you’re confused, it’s probably because the above three points assume a seldom-made distinction:

Keywords are not search queries.

A keyword is a word or phrase you’ve decided to target in your marketing efforts. A search query is the actual thing a searcher types in before they see your listing or ad and navigate to your site.

It’s an important distinction when talking about the long tail and pay-per click marketing, because while the existence of a long tail of search queries is essentially indisputable, looking at the keywords in your PPC accounts may leave you wondering what happened to this mythical “long tail”. 

We’ll talk a bit about both why this is and what to do about it in the coming paragraphs.

Whether You Acknowledge It Or Not, The Long Tail is Real

There is little doubt that searchers’ behavior creates a long tail of search queries. In our post on profiting from long tail keywords, we noted the following statistics:

So if there’s no dispute that a long tail of search exists, why are industry thought leaders saying that the long tail of keywords is dead?

The Keywords in Your PPC Account Aren't the Only Way People Reached Your Site

The problem here lies in the disconnect between the things you seem to be bidding on and the things you actually buy:

PPC's long tail can be cut off by match type.

Here we see a fairly standard example of the way keywords are mapped to the different AdWords matching types. The thing to note here is that the keyword Adidas shoes is matching to the query nike slippers. This sort of aggressive association isn’t an anomaly. So, your Adidas shoes keyword may be sopping up search queries like:

  • Adidas slippers
  • Nike shoes
  • Adidas basketball shoes
  • Basketball shoes
  • Addidas shoes (misspell)
  • And more.

Naturally, this leads to top-heavy paid search accounts. A short list of keywords will see a handful of the broadest variations getting the greatest amount of traffic and conversions. And, in turn, those keywords get more attention in the form of bid manipulation and account structure.

So the question becomes: if you’re running a paid search campaign, why should you care?

Better Information -> Better Actions -> Better Results

Analyzing a keyword leaves you with insufficient insight. The same keyword may be matching against:

  • Queries that convert exceptionally well
  • Queries that could be converting better with some help
  • Queries that are completely irrelevant.

Then, it treats them all exactly the same. If you were selling Adidas shoes, would you place the exact same value on the following searches:

  • Buy Adidas shoes
  • Adidas basketball shoes
  • Nike slippers

Obviously the three searchers have very different values to your business. What we’re proposing is that you should have insight into not only keyword-level traffic and conversion data, but also query-level traffic and conversion information.

While it seems obvious that higher PPC resolution is a good thing, the trick is knowing how to leverage the data.

The Elements You Can Effect with Search Query Data

Once you start to gain insight into the search queries driving traffic via your paid search campaign, you can use that information to impact:

  • Keyword Selection & Keyword Analysis: Looking more closely at search queries allows you to see which specific queries are performing, so that you can integrate those into your account.
  • Bidding: Instead of adjusting bids on broad, umbrella keywords, you can react to specific queries with more granular bidding strategies.
  • Negative Keywords: With visibility into the queries a keyword is shown against, you can effectively weed out “garbage” or irrelevant clicks.
  • Match Types: With increased visibility into how individual queries perform, you can implement a sophisticated matching strategy aimed at capturing and bidding traffic based on query-level performance.

Basically, with visibility into your long tail of search queries, you can drastically alter the way you perform every paid search activity. You can bid keywords differently, pick different keywords, even assign them different match types based on this extra information.

But what about when “extra information” becomes “too much” information?

Cutting Through the Fog of Long Tail Search Queries

The problem here lies in the actual analysis and integration of this more granular information.

In other words: how do you keep your account from being overrun by low-volume, low-return keywords?

The Overwhelming Power of Strong PPC Campaign Organization

The most important thing in integrating new keywords into your campaign is where you put them. If you don’t have a very strong, well-organized campaign introducing keywords becomes a very messy (and financially inefficient) process.

Creating intelligent keyword clusters makes introducing successful queries, bidding, and adjusting match types a much simpler process. What I mean by an “intelligent keyword cluster” is basically just that you should create tight, semantically related keyword groups:

Long tail keyword structure allows you to get a high level or more granular view of keywords and queries.

Here we see a keyword taxonomy around the word “Adidas”. By creating an intelligent grouping structure that moves from broad to specific, we’re able to enjoy the best of both worlds where the long term of search is concerned.

Within our Adidas shoes group, we can take a high (Ad Group) level view of all of the Adidas shoe terms driving traffic. The powerful thing about tracking to the query level and then creating close segmentations is that we can look at varying levels of performance. We can take a birds-eye peak at the group level to see how Adidas shoes is doing:

Long tail keyword clustering offers you the option to manage groups of keywords all at once.

Or we can get a more granular peek behind the curtain at how each Adidas shoe query is holding up:

Long tail keyword strategy lets you specifically manage an over or under performer.

The key is by creating tight semantic clusters so that we retain the choice to zoom in or out. Seeing that the misspell of Adidas here has driven one conversion in two visits could be extremely valuable information. If a keyword has insufficient data surrounding it, we can jump back up to the group level. If we want to take a deeper dive and gain more information, that option is available as well.

From here, we can identify:

  • The queries that perform - Raise their bids or find similar terms and create a brand new segmentation (to which you can specially craft ad text and finely tune bids).
  • The queries that don’t – We can either try a different matching option and bid, or nuke them altogether if they ‘re truly irrelevant.
  • The truth about keywords – Is it the keyword you’re bidding on that’s doing well, or a query it’s being matched against? What if you bid on the specific queries driving traffic, filtered out the irrelevant clicks, and started to bid that keyword you thought was so successful based on the way it’s actually performing?

So that we can positively impact the bottom line of our PPC accounts with better-informed keyword selection, bid strategy, and match-type implementation.

So the Long Tail is...Alive, Then?

The long tail of search queries is very much alive. The question isn’t “is there a long tail of PPC keywords” or even “should there be”. Ultimately, the question is “do you know enough about your own long tail of search queries to execute on your PPC keywords”?

Well…do you?

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Comments

Wednesday May 20, 2009

Anonymous Said:

There are should be some balance in using long tail keywords.
I was using them in my 2 blogs and every time I was posting new pages they were indexed within 10-15 minutes, but...
no traffic and no sales.
Why?
Because I was using LTK with very low daily search volume.
Would I move up to the LTK with a higher search volume, the competition becomes much higher and LTK do not perform so well.
So,highly targeted LTK are not the solution if you need huge traffic and sales.
But there are no such definition like "What daily search volume should be taken into consideration when choosing LTK?"
Is it 5 daily visitors or 10?
Probably, 30-50?
No information about this at all!
I spent months doing this research and nothing found except blah, blah, blah.
Anatoly
potiomkin@rogers.com

Thursday May 21, 2009

mark (not verified) Said:

would [key term] be listed higher than an open #key term# even if the cpc and cpd are lower because its on-topic or isnt this how it works?

Friday May 22, 2009

Tom Demers Said:

@Anatoly: Yeah that is a common frustration with the long tail; that's why I'd suggest managing and  targeting keywords in clusters of statistically significant keywords. We wrote a post on how you can target mid-tail keywords while still ranking for long tail keywords here: http://www.wordstream.com/blog/ws/2009/04/08/how-to-profit-long-tail.

As to how many visits are worth targeting; that's a bit of a loaded question. Ultimately it has to do with the time it takes you to create and promote content, and the value of that time. Measurement for SEO can be very tricky because you can create a passive stream of traffic after an initial investment of time.

 

Tom

 

 

Friday May 22, 2009

Tom Demers Said:

@Mark: Google claims if all things are equal they will take the exact match over the more aggresive (broad or phrase) matching option, but if you have:

  • [keyword]: $1
  • keyword: $5

The broad matched keyword will almost certainly show.

Tom

Saturday June 06, 2009

Dan PPCPROZ (not verified) Said:

You didn't discuss the implications of the new kw status: "low search volume"

We are not oganizing camapaigns by kw match type, and the "low search volume" issue is very real and deserves explanation.

In our structure, we need to take this into account and make changes accordingly.

Monday June 08, 2009

Tom Demers Said:

Hi Dan,

Yes the low search volume is a definite issue. I think the tact here is similar inasmuchas the low volume keywords will get "turned on" if they accrue enough in the way of volume. Our response is basically to create comprehensive coverage "above" and "around" the omitted keywords so that you are appearing for as specific a variation of the low search volume phrase as possible, if that makes sense.

Thanks!

 

Tom

Tuesday February 23, 2010

Short Vs. Long Tail: Which Search Queries Perform Best? (not verified) Said:

[...] Ding Dong? The Truth About the Life And “Death” of The Long Tail – In this article from May, I walked through some of the benefits of including more granular keyword targets within a paid search campaign, and attempted to draw out the differences between keywords and search queries and the significance of those differences in a bit more detail [...]

 
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