March 2011 Posts from the Internet Marketing Blog
Do you know the difference between broad match and modified broad match? Are you confident in your ability to use negative keywords to save money without losing valuable traffic? To maximize the profitability of your pay-per-click campaigns, you need to know how and when to use each of the keyword match types offered by Google AdWords.
Our newest white paper, the Complete Guide to AdWords Matching Options, can help you navigate the options. After reading this white paper, you'll have a clear understanding of: The differences between the keyword match types offered in AdWords How, when and why to use each match type to get the best results Using the new modified broad match option for more refined targeting How negative keywords can save you money and raise CTR Best practice... > Read more
All day yesterday I watched the news of the Google +1 beta launch reverberate around the SEO space (see WordStream's own coverage for Google Plus One screenshots and impact on AdWords). There is a lot of great coverage and some interesting insights, including (but I can guarantee you not limited to): Danny Sullivan's take SEO Moz's response Coverage on Tech pubs And the list goes on.
Obviously if you're here at the WordStream blog, you're likely concerned with what this all means for SEO and AdWords. Let's try to unpack that step-by-step, thinking through the following questions: What's the actual, honest-to-goodness impact on SERPs tomorrow and in the next few months? How is Google likely to implement this data? What impact (if any) should this have on your marketing efforts -- today, ... > Read more
Stemming from Facebook’s popular “Like” button, the search engine colossus Google is joining the social fray once again. Google’s new “+1” feature has just been introduced, and it’s quite exciting. Starting today, a small percentage of Googlers will see a +1 button next to search listings.
If you aren’t seeing it and just can’t wait to try this new feature out for yourself, head over to Google Experiment and click “Join this experiment.” With Google’s new tool, when you click the +1 button next to a search result, it will light up, basking in the glory of your approval. Now, when you or a friend search a similar topic, they can see that you recommended certain results. And if your buddy recommende... > Read more
Cynthia Boris wrote a nice little article recently about the gamification of the mobile market that has really got me thinking.It’s no surprise that a lot of successful marketing campaigns integrate an element of fun or user interaction. While this recent Skittles ad isn’t a game per se, it definitely invites a unique interaction for the viewer.
Gaming marketing campaigns have potential to reach a HUGE user base. Especially with the increasing attention to mobile games, people are spending large amounts of time playing games. After all, Angry Birds alone has reached more than 50 million downloads!Mobile games are a real untapped market for online marketers. They have a potential to reach a large audience, because many mobile games are simple enough that you don’t need to be a hardcore... > Read more
If you run a local business in a competitive market (and whose market isn’t competitive these days), it’s essential to set your AdWords campaigns up in a particular way for local online marketing. You will need to set up a minimum of two different campaigns, and sometimes four. Why is this? Let’s look at an example for a plumber from Swindon, in the UK.
The first campaign will be set up with general keywords. Examples are: Plumber Local plumber Plumbers Emergency plumbers Local plumbers 24 hour plumbers The best practice in order to get high Quality Scores, hence a cheaper Cost Per Click (CPC), is to add each of these keywords in their own ad group, with ads containing these specific keywords. You will then set this campaign to run ONLY within the Swindon area. You can do this... > Read more
That's right folks, it's the auspicious return of Pimp Your PPC Ad, in which I scan the SERPs for sponsored ads that don't pass the sniff test, then tell you how to make them better (-smelling?). I always meant to make this a regular feature, but apparently I only did it once in 2009. Oops. So, maybe it's only a biannual feature.
Anyway, here we go with five more lessons from poorly executed pay-per-click ads. Lesson #1: Don't Put All Your Keyword Eggs in One Basket These are some of the ads I was served up for "army surplus gear": This last one suffers from a lack of targeting – these different keywords (ACU headgear, ACU jackets, etc.) should really all be in their own ad groups. In addition, the ad doesn't communication any value proposition and doesn't have a ca... > Read more
People are writing books about the increasing importance of the way you interact with your customers and the power of social media. There's a different, more democratized sort of voting going on. Social blogging platforms that aren't Twitter are exploding. Google is pushing more and more personalization and socialization into their SERPs.
The first real introduction of social signals outside of click-through rate in AdWords SERPs are contained within rich snippets, and specifically product reviews. What's the Status of Rich Snippets in AdWords? Google updated their data requirements for Google Product Feeds. Product feeds are a great way to get some additional real estate for your ads in many cases: Note the confidence-inspiring five stars: good stuff for the advertiser! If we click... > Read more
There was a really interesting article in Fast Company this week: “How Carrots Became the New Junk Food,” by Douglas McGray. (Hat tip to Mark Bittman – this is why it’s good to leave your filter bubble!) It tells the story of the rise of baby carrots in the hearts of America – not actual young carrots, but the little mechanically rounded, ready-to-eat nubbins of carrot you can buy in a bag in the produce section.
Real baby carrots look like the image to the right. "Baby carrots" are more like ponies – they don't grow up to be real horses. Baby carrots were conceived as a way to reduce costly food waste: Supermarkets expected carrots to be a particular size, shape, and color. Anything else had to be sold for juice or processing o... > Read more
If you're not familiar with it, Quora is a relatively new question and answer site. It's much-hyped and has a huge following within the tech/startup community, and features participation from well-known entreprenuers, angel investors, and venture capitalists. There's some debate about how scalable the site is, how useful and interesting it is to people outside this initial niche, etc.
We won't focus on any of that or on the basic mechanics of asking a question on Quora here -- what I want to talk about is two interesting ways an SEO can use Quora. 1. Find Content Topic Ideas for Tech-Oriented Content This is really true of any Q and A site, but if you can find a niche with some activity, Quora is a great way to find content topic ideas. Let's say I'm looking to build out an editorial calen... > Read more
If you work at a PPC agency – or simply manage PPC at a large or multi-faceted company – you may find yourself managing multiple AdWords accounts. The added complexities can make your job tricky, and your results may suffer in the process. Below are a few tips to make the management of several client accounts smoother and more efficient.
1. Log Into Each AdWords Account at Least Once a Day PPC can sometimes be unpredictable, and it’s important to make sure that the house isn’t burning down. When managing several Google AdWords accounts, a My Client Center (MCC) account can provide a useful dashboard for getting a quick daily overview of all of them simultaneously. On the MCC dashboard, there is a top-level view of key performance indicators including stats for impre... > Read more
If anyone asked, I’m sure you could spout off a hundred reasons your company should be involved in social media. But do you still need to get started? Which social network would be the best fit? What are some good first steps? Yes, I believe in social media. How else can you scale talking to people and learning more about them? Building relationships is a two-way street that can benefit you far more than just turning on a faucet of traditional advertising media.
But to have conversations, you need to be where your customers are. B2B? Yes, you have customers, too! Slow and steady wins the race – so setting up one account that you spend an hour on each day is going to be worth more than setting up five accounts and forgetting about them all. But you want to pick the right account... > Read more
Anatomy of a Personalized Search Result: Interesting Localized SERPs & Google Bidding on the Term "SEO"!
The evolution of Google's search engine results page is pretty well documented in the search engine marketing space. The reality is getting a clean, pure, consistent ranking in organic search is nearly impossible because of: More aggressively localized search results The attack of paid search on organic search listings Blended results for video and news Personalized search never sleeps Recently when I Googled the term "SEO" I saw a number of things I found interesting (DISCLAIMER: these are my personalized SERPs, your mileage may vary and the same query may be doing something different for you): (Click the image to enlarge.
) Specifically I think the things of interest here are: PPC is taking up a lot of this SERP, and we see a service that really can't (or at least shouldn't)... > Read more
If you’ve been following the WordStream blog for a while, you know we’re longtime fans of Aaron Wall at SEO Book. (You should have seen the glow around Tom Demers when Aaron agreed to do an interview with him.) In addition to being a great tactical resource on both SEO and PPC, Aaron is a must-follow blogger for his regular rants and essayistic analysis on the industry at large.
He has also taken a watchdogging stance toward Google, and his thoughts about the company’s direction are always enlightening, even if you’re inclined to give GOOG the benefit of the doubt. Twice this week Aaron reminded me of the power of a single image in a blog post – not a fancy infographic or even a beautiful photograph, just a basic screenshot – and how much an image can co... > Read more
If you're a PPC agency there are some fundamentals within the campaign that you want to understand before you do anything else: Margins & Profit - Before you do anything else with PPC, you want to understand what "profitable" means. If you're working on a VC-backed company willing to take a loss on each lead this might just be a target cost per acquisition (CPA), but in most cases it means a hard cost that leads a company into the black.
This is the most critical single metric in your PPC campaign (and it has nothing to do with click-through rate, Quality Score, etc.!). Costs & Costs Per Click - Obviously you want to be cognizant of what you're spending -- not just in the context of your cost per conversion and your margins, but also in the context of the volume you can drive... > Read more
Last night I performed a Google search on my home computer, using Firefox. I only got four results back on the first page, though there were over 55,000 results total (see below). I was not signed in but Instant was on. It looks like Google is testing this style of SERP when it thinks a handful of pages are clearly the most valuable, relevant results for the query.
Presumably, some users would prefer fewer choices as long as those choices clearly addressed the query. Didn't either Sergey or Larry once say that in a perfect world, Google would return only one result? This page did not address my needs as a searcher, because I was specifically trying to determine where my own blog ranks for this query -- i.e., whether I rank on the first page. If this experiment became the norm, "the f... > Read more
Early this month I came across a blog post over at Vertical Leap about improving AdWords for the advertisers. There were lots of good suggestions in the post, and as you may know I like to make suggestions for AdWords myself. You never know when one of your suggestions will become a reality. I think it’s important to challenge AdWords and help them see things from the advertiser’s perspective.
One of the suggestions from the Vertical Leap post was to allow for the comparisons of date ranges. I thought this was a little odd since this feature is available today in the AdWords interface (very similar to the Google Analytics date range comparison). It’s very easy to overlook new features at the rate AdWords has been pumping them out lately, and I don’t remember AdWords... > Read more
BoostCTR is is a network of advertisers and expert pay-per-click ad writers. I asked BoostCTR's Jeff Sexton and Ryan Healy to share some of their knowledge about what goes into a great pay-per-click ad. Jeff is in charge of Optimization Management for Boost’s writer network, and Ryan is a lead writer and blogger for Boost.
First off, can you tell us a little bit about BoostCTR? Jeff Sexton: BoostCTR helps businesses improve their pay-per-click advertising ( PPC) by boosting the click-through rate (CTR) of their ads. We take clients’ best performing PPC ads, re-write them, and then split-test the original ad against our new challenger ad. And we repeat that process until we beat the client’s old ad by at least 5%, or we give them their money back. 5% is the guarantee, but ... > Read more
What’s the old saying? “One definition of crazy is doing the same thing again and again and expecting different results”? Are you “crazy” when it comes to online marketing or do you adapt and learn from your mistakes? After 12 months, I’m adapting. Around March 1 of last year I began my Online GED Site blog.
I never expected it would make tons of money. I hoped it would teach me about blogging, WordPress, Google Analytics, keyword research, and using some of WordStream’s free tools. Here’s a graph of my visitor traffic for one year. It took 8 months to attract my first 1000 visitors. Now, during this last month, I attracted 1000 visitors in 30 days alone. What were my mistakes? A failure to build backlinks, building an email opt-in too... > Read more
Since I got all the complaining out of my system yesterday, today I'm giving you nothing but links. Here are some of the most helpful and interesting blog posts I read this week: DIYSEO offers 101 "easy, low-cost" SEO tips for time- and budget-strapped SMB marketers. This is a quick read and good overview of all the little basic things that small businesses should be doing on their websites and blogs.
Gareth Davies delivers 35 killer tips from SES London, including tips from Lee Odden on content marketing, Dave Naylor on SEO, Patrick Altolft on link building and Jim Boykin on SEO tools. On Search Engine Watch, Kristi Hines says that Google's "Panda Update" means we should kiss low-quality link building goodbye. She recommends content marketing as an alter... > Read more
One cross for each time SEO has died In his keynote address at SES this week, Danny Sullivan (as live-blogged by Lisa Barone) said we should “just ignore” the so-called pundits claiming SEO is dead: “Nothing’s going to kill SEO. Danny’s exhausted by the conversations … When ignorant people are talking about what SEO is and isn’t, why give them that time to respond? They’ve sucked up enough of our life.
” But journalists and other media blowhards continue to blame the SEO industry as a whole (if not the very concept of SEO) rather than individual scammers and spammers. I know we’re not supposed to feed the trolls, but what if the trolls are getting air time on high-authority sites like the New York Times and Business Insider?... > Read more
There's a lot of talk in the blogosphere about the value of blogging frequently and interacting with your community. And there's a lot of great articles available on doing outreach for cornerstone content like in-depth guides, infographics, and free tools. But what there seems to be less of is specific how-to information on promoting more mundane day-to-day blog content that thought leaders are telling you to crank out.
It's not practical to do an in-depth link campaign for every quick how-to blog post you create, so what can you do to promote your content on a daily basis? Step 1: Create Syndication Channels This is a bit more "social" than the headline implies: The first step here is to build social media followings and start to participate on social news sites. You can create ... > Read more
Over the past few weeks, I’ve come across more than one comment or statement about how powerful the AdWords Automated Rules are for bidding and how this could really put pressure on the third-party software companies, be the death of bid management software, etc. I don’t agree. Over at Ad Innovations, Google gives us the example of using Automated Rules for raising your bid (by 20%) based on a keyword’s position (worse than 4).
They also say, “Modify your Max CPC bids based on CTR or conversion rates,” but offer no real direction for how to do this. Brad Libby talked about shooting your eye out with automated rules, which doesn’t sound too profitable. What I haven’t come across is any examples of how to bid intelligently with this new feature. Where are the rules for the Aut... > Read more
In most cases, leads are the premier metric for any pay-per-click (PPC) campaign. Sure, click-through rate (CTR), cost per click (CPC), bounce rate, pages per visit, and other data are important. This information is great for measuring performance and progress -- and optimizing campaigns -- but typically the end goal of a PPC campaign is generating leads and ultimately sales.
Tracking online conversions is easy with PPC and web analytics programs, such as Google AdWords and Google Analytics. These tools associate online conversions directly with a campaign, ad group, ad and keyword. Unfortunately, as soon as someone picks up a phone, this useful lead intelligence is lost. To effectively gauge PPC campaign success you need to see all pieces of the lead-conversion puzzle, whether activ... > Read more
If you manage an AdWords account, you know it’s not an 8 to 5 job. You can probably relate to the experience of checking campaign spend every five minutes to make sure you pause a campaign at just the right moment so you don’t exceed your budget. Well, Google has taken another step to solve all of life’s problems with the release of AdWords automated rules.
Automated rules have been out in limited release since December, but the feature is now available on all accounts. This new tool allows you to schedule automatic changes to your accounts. I’m going to go through the basics of using automated rules, so get ready because you are about to have a lot more free time on your hands. What You Can Automate There are currently three types of changes you can automate: Stat... > Read more
How many of you out there have always wanted to start your own SEO company, but were intimidated by all the work, experience and investment it would require? Obviously, you never bothered to Google "how to start an seo business," because if you had, you would have found this eHow article which explains just how easy it is to do! In fact, according to eHow, you can start your own SEO business in three stupidly simple steps: 1.
"Create your own website." This is crucial because if you don't even have a website, how are you going to convince people that you know anything about the Internet? Don't get too caught up in this part though – just include your email address and phone number so people can reach you. That should about do it. (Oh, also: Add a blog and blog a l... > Read more
If you're a regular reader of link building content then you're likely no stranger to great link building companies like Buzzstream and Ontolo, and you probably know about a lot of the best link building blogs, but the reality is there is a lot of great link building content "hidden" within more general SEO and online marketing blogs.
Here are five great examples: 1. Ross Hudgens Link Building Posts Ross has a lot of interesting link building tips (like building links with Google alerts) and some of the best (best here meaning "hardest hitting" and most effective at eliciting actionable advice) interviews on the subject of link building. He also writes in-depth on important and somewhat underdiscussed link building topics like evaluating directories and how to value a ... > Read more
The lead generation space is extremely competitive. Bids are high, CPA’s are low and everyone wants the highest margin possible. To combat this, many lead generation companies will utilize all internet marketing channels available – specifically SEM, SEO, email, social and affiliate marketing. For companies in this space, ROI is what matters.
How many leads you generate is not the deciding factor – it is what those leads are worth and how much profit you are making. Google and Bing are great sources of quality traffic, but they are also very competitive and can get very expensive. This has made SEM managers and lead generators into extremely resourceful traffic generators. By utilizing second-tier search engines and different ad networks, SEM managers are able to generate similar qu... > Read more
A couple of weeks ago I told you that your first negative keyword lists should consist of your brand keywords. Doing so keeps your competitive (higher CPC), non-branded campaigns from poaching brand-related ad impressions. Typically we see negative keywords being used to stop ad impressions from completely irrelevant search queries (or search queries that bring no business value), but there is a case for using relevant keywords as negative keywords.
Using brand-related keywords in negative keyword lists is not the only example of using relevant keywords as negatives. Depending on your business, you may find, after analyzing your search query reports, that your campaigns are poaching ad impressions from each other. Because of this, I recommend that you create a negative keyword list for eac... > Read more