Conversion Rates
Based on my own experience building landing pages and a few landing page optimization (LPO) webinars and courses I’ve attended, I’ve put together some quick tips to optimize your landing pages for conversion. Because once you get a click you’ve got to get ‘em to convert, or the click is pretty worthless.
1. Limit the Number of Offers
Put one offer on your landing page – don’t make people choose from multiple offers. Every time you make a person choose you risk losing them.
2. Limit the Number of Links
Limit the number of links you put on your landing page – even try removing all the links leaving only the registration form. If you have multiple links on a landing page you risk taking a person off the landing page and losing them.
3. Keep the Registration Form on the Page
Whenever possible put the registration form on the landing page. The goal is the fewest clicks possible. Don’t make the prospect go to another page to fill out the registration form.
4. Test Form Fields
Test the types of fields you use on your registration form:
- Simple text box (i.e. asking for name or email)
- Select box or dropdown list
- Open text area
A simple text box requires less work from your prospect than picking from a dropdown list of options. And a dropdown list is less work than answering a question by filling in an open text area – for example "describe your biggest challenge." The dropdown requires less time and less thinking.
5. Test Number of Questions on Your Form
Three form field questions on a registration form might be the optimal number. You may want start there and test adding additional form fields.
6. Test the Call to Action on Your Button
Don’t use the word “submit” on your registration form button. Try words like “Click here” and “go.” The word “submit” has a negative connotation and other words can generate more from submissions.
7. Try Splitting the Form into Two Parts
On the first page ask for the email and note that this is step 1 of 2. On the next page ask for additional information – and be sure to carry over the email address from the first page. This allows you to re-market to the people who abandon the form on the second page.
You’ve already paid for the click at this point so do what you can to capture their email.
8. Save Time by Testing Multiple Changes at Once
I’ve you’ve got a lot of changes to try on your landing page, implement them all on your test page for your first test to see how much of a change you can get versus your existing landing page. You can always go back and test each individual element later – but that will take more time.
Disclaimer – none of these tips or ideas are set in stone. Every business is different, so it’s important to test any changes against your current landing page and registration form to see if they work for your audience.
(Read more: Design the Best Landing Pages for Your Google AdWords Account)










Comments
Tuesday June 07, 2011
Rebecca Haden (not verified) Said:
Great summary. I especially liked the idea of capturing the email address when you're using a form that asks for more info -- prequalifying leads can be worth losing some, but keeping the ones you've paid for is better yet. Testing multiple changes at once isn't necessarily a time saver, though. Not only do you have no way of knowing which changes were beneficial, you also won't know if some changes had a negative effect which cancelled out other changes' benefits. If you have a lot of variables, you can't really call it "testing."
Tuesday June 07, 2011
Kathy Lamphier Said:
Hi Rebecca,
Thanks for your reply! I see what you're saying about testing mutliple changes. At one of my previous jobs I optimized a landing page based on a course from Marketing Experiments - plus their live suggestions for my specific page during the course.Since there were quite a few changes - layout and copy - and little time, my team chose to test the new page with all the changes vs the old page to look for a statistically significant increase in conversion - which there was. The plan was to then go back and try testing some of the individual changes over time - original page vs optimized page vs orignal with one of the major changes, repeat test with another of the changes, etc. However we ended up not having the time to do that type of testing.
If you have suggestions for how to best conduct a landing page test across lots of variables it'd be great to share that with our readers!
Best,
Kathy
Tuesday June 07, 2011
Gary Martin (not verified) Said:
Wednesday June 08, 2011
Kathy Lamphier Said:
Hi Gary,
Thanks for your comment. Nice tip re: testing the big things.
Best,
Kathy
Wednesday June 08, 2011
Cindy Johnson (not verified) Said:
Wednesday June 08, 2011
Kathy Lamphier Said:
Hi Cindy,
Thanks for your comment.
-Kathy
Sunday June 12, 2011
Lisa (not verified) Said:
Monday June 13, 2011
Maneet Puri (not verified) Said:
Ahh.. great post. I'm planning to create a landing page for business website. Seems it will be of great help..Thanks
Friday June 17, 2011
Doug Morris (not verified) Said:
I would have never thought to test the form fields. Great advice!
Monday June 20, 2011
Allen Sayer (not verified) Said:
Cool checklist of things to start with. Whilst I appreciate the importance of testing one thing at a time... I think you have to make a major difference. In a few instances I've had variations that were 'too' similar and conversion difference was like 49% vs. 51%. In future I'll be looking for big changes and (hopefully) big changes to profits to!
Tuesday July 19, 2011
Brent Brague (not verified) Said:
Monday January 30, 2012
Martin Smith (not verified) Said:
Good points Kathy, Not a lot of people understand the importance of the landing page or how fickle people are in thier responce to possiblitly of actually expending a lttle effort and signing up before leaving for greener fields. As long as thier is good insentive for thier effort they will sign up. I will be sure to follow more of your posts.
Thursday April 19, 2012
Nigel Merrick (Photography Coach) (not verified) Said:
Thanks for posting this! Nigel
Monday November 26, 2012
Arun Nair (not verified) Said:
Hi Kathy, finally I got the answer from your 3rd point that what to do for organic landing page. I have still one question about organic landing page.
May I put my forum or CTA above the fold? Which place is better for conversion?
Looking for positive reply & need to know your opinion.
Thanks
Arun Nair
Tuesday March 19, 2013
nhick (not verified) Said:
Love the title, haven't tried some of the techniques here, hope to try it out soon, thanks a lot.
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