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Twitter Introduces Broad Match Keyword Option

By Erin Sagin December 18, 2013 Posted In: Twitter Comments: 9

This past week, Twitter took a page out of Google’s book and introduced broad match keyword targeting. For AdWords veterans, this concept is nothing new. Twitter’s new match type will extend the reach of promoted tweets to capture an audience that uses terms similar or related to the target keyword.

According to Twitter, a broad keyword “matches on tweets containing keywords in any order, including other words in between … related terms, stem variations, synonyms, misspellings and slang.” For example, if the keyword is “love cats,” promoted tweets could appear for people who are tweeting or interacting with tweets that contain “adore cats” or “luv my kittens” etc.

Twitter Broad Match Keywords

Image via Twitter

This broad match format may sound familiar to AdWords advertisers, but there is one key difference between Google’s and Twitter’s definitions of broad match. In AdWords, a broad match keyword will match to a search query that contains at least one of the terms in the keyword. With Twitter, it seems that all words (or variations of them) must appear within the tweets. In other words, Twitter’s broad match feature is not as broad as Google’s.

To be honest, I’m surprised that it’s taken the Twitter team this long to implement broad match. Given the social context of the Twitter platform and the 140 characters per tweet limit, it is common to see tweets containing slang and abbreviations. In the past, if advertisers were not aware of twitter lingo, they could be missing out on a huge portion of their target demographic. Even if they knew the different terminology, they were required to set each variation as a keyword, which is quite an endeavor.

When Twitter announced this new advertising feature, they revealed that it is now the default match type for new campaigns. I must admit that, when I first read the announcement, I was a tad suspicious of whether their intentions were really customer-centric (maybe I’m permanently scarred from experiences with AdWords). The more I think about it, I actually applaud Twitter for implementing this feature. I expect that it will make it easier for advertisers to execute successful Twitter campaigns that actually connect with their target audience. Of course, advertisers will need to pay close attention to their performance and set negative keywords when appropriate.

Not convinced that broad match is the best route for you?

Do not despair—you can avoid broadening your keyword matches by adding a “+” modifier before any keywords that you do not want to expand. In fact, Twitter has automatically added a modifier to advertisers’ existing campaigns, keeping your keywords at the status quo until you adjust them.

What does this mean for Twitter users?

Stay calm, Twitterverse, your experience will remain largely unchanged. Twitter has vowed that the new match type setting will not change the frequency of ads shown to users. Plus, we will continue to have the option to dismiss Promoted Tweets that we do not find relevant.




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Comments

Wednesday December 18, 2013

Serge (not verified) Said:


Really interesting info!
I hear this for the first, though probably, as you said, nothing will be changed in my way of using twitter. 
But this article let's me stay up-to-date. 
Great thanks!

Thursday December 19, 2013

Erin (not verified) Said:

happy to share it! it'll definitely be an interesting change for twitter users--i'll pay special attention to see if the quality of my promoted tweets starts to go downhill :)

Thursday December 19, 2013

Alex Loxton (not verified) Said:

Thanks for sharing this very useful information. I eager to check out my campaign and how Twitter shows broad match keywords.

Thursday December 19, 2013

Erin (not verified) Said:

happy to hear that you found it useful!  this is definitely a big step for twitter and i'm sure there will be many more to come!  it will be really interesting to see if they continue to play copycat with adwords!

Saturday December 21, 2013

Randy (not verified) Said:

Thanks for this info Erin. I shared your story in G+.

Thursday December 26, 2013

Erin (not verified) Said:

Thanks, Randy!

Sunday December 22, 2013

David Black (not verified) Said:

That's surprised me - I thought they'd been using broad matches for ages! You learn something everyday..

Thursday December 26, 2013

Erin (not verified) Said:

Same!  I think we're all a bit jaded by Google--I know I tend to assume most paid search structures operate exactly like AdWords and it is always a surprise when you encounter differences wink

Monday January 06, 2014

Matt (not verified) Said:

Hi there, I found this article to be rather intresting when looking at keyword anslys as I have looked into Twitter keyword fields before, however I like the fact that you have made it clear how to really embed the keywords within tweets, great article espscally for new marketers! Hope to see more from you soon.

 

Matt from Sulmax Marketing.

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