Should I Delete My Low Quality Score Keywords?

When trying to improve Quality Score across the board, it would seem intuitive that eliminating keywords with low Quality Scores would be a step in the right direction. However, blindly deleting all low-quality keywords in your account is not always the best solution.  Think about improving Quality Score the way you would think about eliminating a pest infestation.

If you’ve ever had any problem with pest control, you know that killing off your unwelcome visitors is not enough. In order to implement an effective pest control program, you need to identify the variable sources of the problem and find ways to combat/change them. Why are the pests there in the first place? Is it climate-related? Is it material-related? Do they have a readily available food source? Is there a nest somewh... > Read more

June 11, 2013     |   Written by: Zina Kayyali   |   Posted In: AdWords Tips   |   Comments: 3

12 Alternatives to Buying Pinterest Followers: Put Away Your Wallet, We've Got a Better Way

Due to the popularity of last month’s post discussing the pros and cons of buying Twitter followers, we’re tackling another contender – Pinterest.Pinterest has become the internet’s photo-sharing darling since its explosion onto the social scene in 2011. Pinterest has become a haven for recipe swappers, DIY enthusiasts, designers, and more.

Some of the most popular Pinterest users get their content shared thousands of times a day, and a high number of followers serves as a green light for other users debating who to follow.A user’s number of Pinterest followers is another internet glamour metric, similar to Twitter followers. Just as with Twitter, having an army of inactive followers won’t do you much good, since on Pinterest the real value comes from repins, comments, and liki... > Read more

June 10, 2013     |   Written by: Megan Marrs   |   Posted In: Social Media   |   Comments: 15

Image Extend Your Ads: Google Introduces New Image Extensions

Google has revealed a new venture into ad extensions. Ladies and gentlemen, I present to you image extensions. If a picture is worth a thousand words, then AdWords users have certainly got a lot more room to create compelling text ads now.In Google’s announcement post, they talk about how this extension will be great to show off things like car models, jeans and even different shades of eye shadow.

There is a lot more that we could use this extension for. Service-based companies will be able to highlight their work, and, as in the above example, hotels will be able to showcase their facilities. We may even see some companies using their logos – it would be very interesting to see the results of this in comparison to other methods of image ads.Obviously any company with a visual angle w... > Read more

June 06, 2013     |   Posted In: AdWords Tips   |   Comments: 12

How Product Listing Ads Are Stealing Your Conversions

If you’ve ever done a Google search, you know already that Google ads are occupying more and more space on the SERP. What you might not know is that the fancy Product Listing Ads you see are commercial intent-sucking monsters and are stealing all the conversions from both the organic and non-PLA search results.

Today, when someone searches for anything related to a product name, Google automatically populates most of the above-the-fold space on the SERP with PLAs and other blinged-out ads:When I search on “keurig coffee maker,” about 80% of the screen is devoted to sponsored results featuring keurig products– I have to scroll below the fold to see more than two organic listings. All the ads you can see here make use of extensions (such as offer extensions, location extensions, etc.)... > Read more

June 05, 2013     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 23

How Native Advertising is Kicking Serious Banner Ad Butt (And What You Can Do About It)

Do you remember the last television commercial you saw? How about the last radio ad you listened to?Okay, here’s one you’ll remember for sure: What company was behind the last banner ad you saw online?My guess is that you don’t remember any of those three types of advertising. But don’t feel bad about it.

You’re probably suffering from “Horse Blinder Syndrome.”It’s nothing serious, just a natural progression of how we humans have developed a tendency to ignore advertising. Especially online.Display ad click-through rates have plummeted over the years, and according to DoubleClick research and HubSpot, the average CTR is now at a miniscule 0.1%.So how do we brilliant marketers and creative advertisers improve? Well, there’s something called native advertising. And I’m 10... > Read more

June 04, 2013     |   Written by: Johnathan Dane   |   Posted In: Paid Search Marketing   |   Comments: 8

Google AdWords Ad Extensions Cheat Sheet

 If you’re looking to boost your paid search performance without working late in the office all summer or increasing your budget, try utilizing Ad Extensions. Not only do they require minimal set-up time, they are displayed at no additional cost.It can be tough to decide which extensions to focus on, so I’ve created a cheat sheet to help you decide which ones will work best for you:Sitelink ExtensionsWhat are they? As you can see above, Sitelink Extensions allow you to promote additional landing pages below your standard ad text.

Applying a few more lines to your ad gives you more real estate on the SERP, helping your ad to stand out against your competition. Sitelinks also give the searcher an opportunity to go to a more specific page on your site. For example, in the ad above, t... > Read more

June 03, 2013     |   Written by: Erin Sagin   |   Posted In: AdWords Tips   |   Comments: 34

MAY We Brag About Our Best Posts of the Month?

I realized long ago that journalism is 75% puns. I still remember the time in high school yearbook when my best friend Marisa was putting together a spread on international travel. She couldn’t think up a good caption to go under a photo of some student at the Eiffel Tower. I suggested “Get an eye-ful.

” SHE LOVED IT! And into the yearbook it went, preserved for posterity.Hence the unfortunate title of this post. I have to do these roundups once a month, guys, let me have my fun, OK?Now, on to our top 10 awesomest posts of the month, in order of awesomeness, as determined by YOU, our faithful readers!Review of Mention, a Great Alternative to Google Alerts for Brand Monitoring – Google Alerts used to be the gold standard for brand monitoring, but they’ve fallen off of late. I took ... > Read more

May 31, 2013     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 1

News Flash: PPC Is Inbound Marketing

What is Inbound Marketing? The Story of How PPC Became "In"The industry is all a-buzz today with Rand Fishkin’s announcement that SEOmoz is relaunching and rebranding as simply Moz. They are distancing themselves from their history as an SEO company and positioning themselves as a provider of more general marketing tools, with a focus on “inbound marketing,” the phrase that local Boston company HubSpot and others made (relatively) famous.

I couldn’t help but notice that Rand’s blog post explaining the change included a revision of a diagram he had previously used when discussing inbound marketing. Here’s the new diagram, which distinguishes between inbound marketing and “interruption marketing”:And here’s the old diagram, from Rand’s March 2011 blog post:Notice anything ... > Read more

May 29, 2013     |   Written by: Larry Kim   |   Posted In: Paid Search Marketing   |   Comments: 42

Reporting Is the #2 Biggest Time Sink for PPC Managers – Is There a Better Way?

Over the past six months or so, I’ve been conducting an informal survey before all of my PPC webinars. I ask attendees to tell me how much time they spend doing PPC every week, as well as which task is the biggest time sink in PPC management. For the first question, answers vary from less than an hour up to 40 hours a week.

For the second, they’re a bit more consistent. I averaged the answers from the past several webinars and found that PPC managers find keyword research to be the single biggest time sink in PPC (wow, you guys really spend a lot of time on keyword research). This was followed closely by reporting and analysis:Why do advertisers spend so much time on PPC reporting? Because the available PPC reporting tools are often too complex. You go into AdWords or Analytics to chec... > Read more

May 29, 2013     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 7

WordStream Is a Finalist in the 2013 MITX Innovation Awards!

We’re very happy to announce that we made the short list of finalists in the 2013 MITX Innovation Awards! Last year, our AdWords Performance Grader won the award for the “Best Customer Engagement Driver” category. This year, the 20-Minute PPC Work Week is among the finalists for “Best B2B Innovation”:Otherwise known as “innovative online tools that make employees whistle while they work” (well, not literally).

In all reality, innovative technologies have made it easier for the business to do business, making our work lives easier and more effective and our customers happier. This category recognizes innovative B2B web, social and mobile technologies that are fundamentally improving how organizations get it done.”The 20-Minute PPC Work Week is workflow tool inside our WordSt... > Read more

May 28, 2013     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 1

Social Media Management Tools: What’s the Right Tool for Your Business?

Why is Social Media Management Important?With so many different social media sites to post, share articles, and track engagement on, finding a reliable social media management tool to help streamline your social media tasks is pretty essential.Social media managing tools can help marketers save time, stay organized, and optimize their efficiency.

Today we’re looking at some of the top contenders for social media management systems. While some overlap, each has its own advantages and disadvantages. This guide should help you determine which tool is the best fit for your business.Social Media Management Tool ReviewsThe pricing design of these social tools is fairly consistent – there’s usually a set of plans ranging from the cheapest and most basic, to the more expensive and advanced. C... > Read more

May 23, 2013     |   Written by: Megan Marrs   |   Posted In: Social Media   |   Comments: 24

Why Tumblr Will Make Yahoo Billions: The Chronic Undervaluation of Display and Mobile

There’s been a lot of negative stuff in the press so far about how Yahoo is making a big blunder with its recent acquisition of Tumblr.In this article, I’ll explain why I think they’re all wrong.But first, let’s address the critics, who in general, seem to be focused on two main points:1. Yahoo Sucks at Integrating Companies (See Flickr)In 2005, photo sharing site Flickr was at the forefront of the social media revolution.

But, as some critics have pointed out, Yahoo’s reign has brought with it a complete lack of innovation, and as a result the company failed to do anything interesting with the huge audience Flickr had.All this is true – however, it happened under Yahoo’s previous management, before Marissa Mayer took over the helm. This is backwards-looking, not forwards-loo... > Read more

May 20, 2013     |   Written by: Larry Kim   |   Posted In: Paid Search Marketing   |   Comments: 8

How Not to Market to Women: Fashion Isn't ALL Women Care About

Dear companies that market to women: Stop trying to sell me stuff that has nothing to do with fashion by fashion-washing your ads. I hate this marketing trend! Much in the way that toy companies think little girls will only be interested if it’s pink, brands that sell everything from house paint to yogurt have decided that the only way to market products to women is via association with makeup and clothes.

It’s sexist, it’s cynical, and it just doesn’t make sense.Here are a few of the more egregious examples of this marketing trend I’ve seen in the past year.The Fage Lipstick AdMmm, creamy luxury! What a great ad for lipstick!Wait, what? This is an ad for yogurt?We don’t even need to get into the irrationality of yogurt being marketed solely to women – my husband eats 10 time... > Read more

May 20, 2013     |   Written by: Elisa Gabbert   |   Posted In: Marketing Strategy   |   Comments: 19

Buying Twitter Followers: The (Cheap) Price of Friendship

We all know social media is a hugely valuable element of online marketing when it comes to building a customer base, search engine rankings, and brand recognition. As a major player, Twitter is one of the most important and popular social media networks frequented by users around the globe.Obtaining a high number of followers is a landmark goal of many Twitter users.

Getting those followers isn’t always easy though, which leads some innocent businesses to wander down the shady path towards the ominous castle black-hat, wherein lies the dark tactic of buying Twitter followers.With a simple swipe of a credit card, you can obtain legions of your own mindless Twitter drones! To buy or not to buy? Let’s review the reasons for and against buying Twitter followers.In this post, we'll be looki... > Read more

May 16, 2013     |   Written by: Megan Marrs   |   Posted In: Twitter   |   Comments: 62

Web Content Writers Wanted!

Whether or not it’s fair to classify WordStream as a startup, we certainly still think of ourselves that way. And one of the challenges of startup life is the rapid growth – meaning our needs often outpace our hiring.[More: 50 Things Every Content Marketer Should Know]Lately, that’s the case with content creation, so we’re looking for a few good freelance writers to help us out.

So if you love writing, Internet marketing, and extra money, we want to hear from you! Specifically, I’m looking for someone(s) who:Has hands-on experience with search marketing – WordStream is very meta in that we market about marketing, do SEO on pages about SEO, create PPC ads for our PPC software and so on. So if you’re going to write for us, you need to have experience with the world of search ma... > Read more

May 15, 2013     |   Written by: Elisa Gabbert   |   Posted In: Copywriting   |   Comments: 5

Should You Include the Same Keyword with All Match Types in AdWords?

There is an age-old argument about structuring your account based on the match type of the keywords in each ad group. Should you add all keywords on exact, phrase, and broad (and don’t forget modified broad)? What is the right way to do it? If there are so many ways to structure, how do you choose? These are all questions that, so far, I haven’t seen definitive answers to.

Everyone seems to have an opinion on how to structure an account – do this, don’t do that, add this, follow this best practice, etc. But who is right?Hard evidence seems to be lacking for one view or another, but is adding all these match types ever necessary? If you have a keyword on a broad match type, why do you need phrase and exact? Aren’t you already getting enough traffic? And this is where the problem l... > Read more

May 13, 2013     |   Written by: Lisa Wilkinson   |   Posted In: AdWords Tips   |   Comments: 25

Some Cautionary Notes on Upgrading to Enhanced Campaigns

Enhanced Campaigns Are Here! Wait … Am I Making More Money?When switching to Enhanced Campaigns – which will be required for all AdWords users within the next few months – I would advise all advertisers and managers to remember that any drastic changes that happen quickly and suddenly are most likely to go poorly.

While there is certainly cause for excitement surrounding the ability to control bids at a targeting level, I would implement any of these changes at a gradual pace as opposed to all at once. Every account is different, but don’t go nuts implementing a ton of geographic and device bidding all at once – you could quickly lose control of the account. Unless your account is totally upside down, I would try to roll out advanced bid changes throughout the summer at a slow pa... > Read more

May 09, 2013     |   Written by: Nick Weidman   |   Posted In: AdWords Tips   |   Comments: 3

Creating the Next Generation of PPC Superheroes

Our friends at Hanapin Marketing and PPC Hero need your help!Pat East, the CEO of Hanapin Marketing, teaches a summer workshop at Indiana University that covers all aspects of Internet marketing, including a core module in PPC. Their grades are dependent on demonstrating their PPC knowledge by successfully creating and managing an AdWords account for a real business.

How You Can HelpHanapin is looking for eight U.S.-based companies to participate in this program and help out the students. The companies must be willing to make a $250 investment in PPC to help a student out – as well as to see if PPC is a good fit for their business!How to Get StartedIf you want to do your part in building the future of PPC, contact Hanapin's Director of Paid Search Jeff Allen directly (Jeff.Allen@hanapinma... > Read more

May 08, 2013     |   Written by: Elisa Gabbert   |   Posted In: Paid Search Marketing   |   Comments: 1

Brooks Brothers' Gatsby Collection & Other Advertising Tie-Ins That Totally Missed the Point

There aren’t too many benefits to being an English major type – extra zeroes on your paycheck sure ain’t one of them – but we take our kicks where we can get them, and being self-congratulating and superior when someone misinterprets something literary is one of them. So in this post, I’m going to shame some companies that totally missed the point when it came to using a book, poem or song in their advertising campaigns.

And as long as we’re clearing up misconceptions? “Wherefore art thou Romeo?” doesn’t mean “Where are you, Romeo,” it means “Why are you named Romeo?” Now you know.Brooks Brothers & The Great Gatsby: So MoneyWith Baz Luhrmann’s 3-D adaptation of The Great Gatsby opening this weekend, various Gatsby-themed advertising tie-ins are all over the p... > Read more

May 07, 2013     |   Written by: Elisa Gabbert   |   Posted In: Marketing Strategy   |   Comments: 16

Review of Mention, a Great Alternative to Google Alerts for Brand Monitoring

Back in April 2012 I wrote about how Google Alerts had pretty much stopped working for me. Recently, they clearly tweaked something, because Google Alerts are working better, as Danny Sullivan noted at Search Engine Land recently. However, they’re definitely not back up to the level they were at when I first signed up for a Google Alert years ago.

Why not? Apparently, Google only sends you new alerts under these circumstances:Google Alerts only sends you email if new articles, webpages or blog posts make it into the top ten Google News results, the top twenty Google Web Search results or top ten Google Blog Search results for your query. If the top results remain the same for a while, you won't receive email on your topic.Perhaps this reduces the processing power they have to devote to G... > Read more

May 06, 2013     |   Written by: Elisa Gabbert   |   Posted In: Marketing Strategy   |   Comments: 14

Persuasive Copywriting: 4 Tips for Higher Converting Websites

How do you tap into the subconscious mind of your site visitors and make them click that call-to-action button? The moment you get a little salesy, you know they’ll run away before you even realize what happened.With customers getting smarter by the day, subtlety is the key to success. In simple words, you have to persuade them to complete your conversion goal by making them think that they want to do it, and not because you want them to.

Make your visitors achieve their goals first, before you bother them with your marketing goals.But how do you do that? Some of you have probably heard about the principles of persuasive copywriting, like scarcity, urgency, authority, consensus, consistency, reciprocation, and liking.Moving beyond the common wisdom of these persuasion tactics, here are s... > Read more

May 02, 2013     |   Posted In: Copywriting   |   Comments: 14

PPC Campaign Structure Case Study: English Soccer & The 80-20 Rule

What’s your strategy for setting up your campaign budgets? One of our clients shared a case study with me about how he restructured his campaigns and budgeting strategy by combining the popular 80-20 Rule and the English soccer league system. Using this structure, he was able to improve his metrics across the board.

Let’s take a closer look at his account restructuring plan and execution to see what lessons we can learn.Background Info80-20 RuleThe 80-20 Rule (more formally named the Pareto principle) states that roughly 80% of the effects come from 20% of the causes. Our client was seeing a similar ratio of cause to effect with the performance of his account: 20% of keywords and ad groups were bringing in about 80% of impressions, clicks, and conversions.Soccer League TiersOur client a... > Read more

May 01, 2013     |   Written by: Phil Kowalski   |   Posted In: Paid Search Marketing   |   Comments: 7

April Top 10: WordStream's Best of the Month

Guess what happened this weekend? My four-year hiring anniversary quietly passed. Yes, it’s true, as of April 27, I’ve been working at WordStream for four years. I know, right?! Happy anniversary to me.Nobody baked me a cake, so I had to draw one. (Don't feel bad, I'm actually allergic to cake. Wine's A-OK though.

#sendwine)Who else has been at WordStream four years or longer? Just three people:Larry Kim, of course! (Employee #1)Then Peter Swanston (hired on 10/23/2008) and Phil Stefou (2/24/2009) in engineering.This photo of Peter is from an event we had back in 2009! We made a Mexican feast with help from the Cambridge School of Culinary Arts. We also had beer, that's why he looks so happy.And here’s Phil at our recent winter event with ex-WordStreamer Cathleen Ellis. (If Cathleen ... > Read more

April 30, 2013     |   Written by: Elisa Gabbert   |   Posted In: WordStream   |   Comments: 4

Meet AdWords Keyword Planner – The New Google Keyword Tool and AdWords Traffic Estimator Mash-up!

AdWords has just rolled out AdWords Keyword Planner, a new tool that combines two of the most popular existing AdWords tools, the Google Keyword Tool and the AdWords Traffic Estimator, and adds to it a wizard-like integrated workflow to guide users through the process of finding keywords for creating new Ad Groups and/or Campaigns.

I’m guessing that at some point in the future, the AdWords Keyword Planner may replace the Google Keyword Tool and AdWords Traffic Estimator – tools which have been in service for over 10 years and are widely used for both PPC and SEO. So if you’ve used either tool in the past, take note here – your process is probably about to change!Getting Started With AdWords Keyword PlannerThe AdWords Keyword Planner supports three key use cases:Search for keyword an... > Read more

April 25, 2013     |   Written by: Larry Kim   |   Posted In: AdWords Tips   |   Comments: 26

How to Measure the ROI of Social Media (No, it's Not Impossible!)

Measuring the success of various campaigns is a core aspect of a marketer’s job. It’s essential to see how your marketing efforts are contributing to the business’s bottom line. Yet according to Social Media Today, 70% of online businesses that utilize social media don’t bother to measure ROI.

It’s pretty shocking to discover that the majority of online businesses are conducting their social media marketing completely in the dark, with no clues as to how social media contributes to the success of their businesses. To be fair, it’s not entirely their fault – social media ROI is a difficult beast to tame, the bane of marketers around the world.Why is Measuring Social Media ROI Difficult?Some say that measuring the ROI of social media simply can’t be done! Like traditional bill... > Read more

April 25, 2013     |   Written by: Megan Marrs   |   Posted In: Social Media   |   Comments: 23

5 Big Brand PPC Ads with Critiques: What We Like, What We'd Change

What big brands are able to do with their enormous marketing budgets is inspiring – though sometimes it mostly inspires jealousy. The typical small business can’t sponsor the Olympics or get an ad spot during the Super Bowl. You have to tinker around with more accessible campaigns that cost less but typically have smaller reach as well.

PPC is an example of an incredibly accessible marketing channel – it’s being exploited by tiny one-man shops and huge multinational corporations alike. But how much better is a big-brand PPC ad than an SMB ad – if at all? Is it like comparing the latest Pepsi commercial to what your local furniture store puts together?Let’s look at five big-brand AdWords ads and see what they do well and what they could do better.(More: Dear eBay, Your Ads Don't ... > Read more

April 24, 2013     |   Written by: Elisa Gabbert   |   Posted In: AdWords Tips   |   Comments: 13

Help, Viral Searches Killed My PPC! 5 Tips for Detecting Unrelated Search Queries Early

In the past, Erin covered how celebrity-related keywords can screw up your traffic: Help, My Search Query Report Has Bieber Fever! Now I would like to talk about new queries which can appear instantly because of new viral content and interfere with your existing PPC campaigns.Last year, a Denham Springs woman set up a “middle finger” made of Christmas lights on her roof to upset neighbors.

(NSFW?!) Of course the media attention as well as the offensive Christmas lights disappointed some residents in Denham Springs, but companies who sell Christmas lights and run PPC campaigns on Google and Bing were furious about unrelated queries popping up during the busiest time of the year.Those advertisers who worked hard on their negative keywords weren’t able to predict a query like “middle ... > Read more

April 23, 2013     |   Written by: Sergey Rusak   |   Posted In: Paid Search Marketing   |   Comments: 5

The Future According to Larry Page: Outlook Lazy

On the Q1 2013 earnings call last week, Larry Page spent a lot of his time taking about the future – a future that will not be social, as Page might have had us believe in the past. He didn’t mention Google+ once on the call, and social media only came up insofar as YouTube is social. That’s a switch!So what does define the future of Google? The unifying theme just might be laziness.

Almost every Google venture that Page spent time talking about is designed to cater to our increasing laziness and impatience as a society.The web used to be a playground for tech nerds, but now it's for everybody, including people who know nothing about technology. As tech gets easier and more accessible, 5% of people mourn the loss of the control, but the rest of us lazy bums love it.Talking Is Easier ... > Read more

April 22, 2013     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 4

Boston Marathon Bombing Manhunt in My Backyard! [Photos]

Last week was a tragic week. And Friday was an exciting day, in that it's not every day that the entire city gets shut down and there's a massive manhunt going on in your own backyard!On Friday morning the FBI found out that the bombers lived on Norfolk street in Cambridge, which is just 3 blocks from my place, so I walked outside and snapped a few pictures.

Here's what it looked like:These bad-ass FBI agents were planning a "controlled explosion."  I counted over 50 agents.There were about 20 news trucks parked outside, pretty much every news network!Cambridge Police and the FBI asked residents to evacuate and closed off the street.Bomb sniffing dogs checking out the getaway-car.I usually watch the runners at the finish line on Boylston Street but this year I was stuck at Beth Israel... > Read more

April 22, 2013     |   Written by: Larry Kim   |   Posted In: WordStream   |   Comments: 5

2013 Q1 Google Earnings Call Reveals Real Reason for Google Fiber?

During Google’s first quarter earnings call for 2013, Patrick Pichette – Google’s Senior VP and Chief Financial Officer – seemed to reveal the real reason behind Google Fiber, Google’s attempt to provide connection speeds “100 times faster than today’s broadband.”Google Fiber, currently active in Kansas City and coming soon to Provo, Utah, and Austin, Texas, is a newer venture outside of Google’s core product stack, and the kind of “speculative product” that Larry Page said is vital to growing and surviving as a technology company.

“Companies tend to get comfortable doing what they’ve always done,” Page said on the call, but “incremental improvements are guaranteed to be obsolete over time, especially in technology.” This is why they’ve taken leaps into ne... > Read more

April 18, 2013     |   Written by: Elisa Gabbert   |   Posted In: Google   |   Comments: 3
 
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