Imagine if shopping in the real world were the same as shopping online. You walk into a supermarket or a department store, start filling up your shopping cart, only to be suddenly distracted by a kitten playing with a nerf gun in Aisle 3. You promptly forget about whatever it is you were thinking of buying, watch the kitten for a while, then walk out of the store.
Admittedly, this scenario is… unlikely. However, this happens all the time in the world of ecommerce. Despite your best-laid plans, users visit your site, start shopping, then close the tab so they can watch the latest trailer for Season 6 of Game of Thrones, never to return.
Shopping cart abandonment is one of the most crucial problems for online businesses to overcome. That said, it’s definitely not impossible to improve your ecommerce experience to reduce and combat shopping cart abandonment, and in today’s post, we’ll be looking at 13 ways to do just that.