Timing is everything – right? It may not be everything, but it certainly matters, especially when it comes to getting subscribers to notice and open your emails.So when is the best time to send newsletter emails? We have some advice and we’re eager to share.Best Email Send Time: General AdviceThese general email send time tips are widely accepted by the email marketing community.
They are great when you’re starting off, but be sure to read on and see why they won’t always work.Daytime vs. Nighttime. While this one may be obvious, it’s usually better to send out your email campaigns during the daytime. You know, when people are awake. Not asleep.Mad Mondays. The general consensus is that should avoid sending out email blasts on Mondays. Why? People are already bummed out about the... > Read more
I recently came across this video, in which renowned Austrian graphic designer Stefan Sagmeister tackles the stubbornly enduring buzzword “storytelling.” In refreshingly candid and colorful language (some of which is NSFW, by the way), Sagmeister dismisses those who claim to be storytellers, because the majority of people who apply this label to their work simply aren’t storytellers.
Before we go any further, watch the video. It’s only two minutes long. Go ahead, I’ll wait.WARNING: Again, this video contains some NSFW language. If you’re in the office, wear headphones.Although Sagmeister is referring to the concept of the self-styled storyteller within the context of design, his remarks are equally applicable to content marketing. We keep hearing about the importance of storytel... > Read more
Good webinars can be a little like independent movies – they leave you feeling wonderful, inspired, and ready to take on the world. Bad webinars, however, are more like Michael Bay movies – after two hours, you begin to wonder how somebody could have possibly been paid to make something so unapologetically terrible.
If you’ve ever wondered how to do a webinar that people will actually want to watch, you’ve come to the right place. In today’s post, we’re going to look at whether you should even be planning a webinar, a checklist of webinar best practices, and we’ll also learn some valuable lessons from two of WordStream’s seasoned webinar pros along the way.Should You Even Produce a Webinar?Believe it or not, this is a question that most marketers fail to ask before diving he... > Read more
We live in a wondrous age my friends. Knowledge and learning can be obtained with a few clicks of the mouse, opening education and intellectual stimulation to anyone with a scholarly spirit.Below is a list of our favorite online marketing courses, most of which are free or very nearly free. Let the learning begin!WordStream’s PPC UniversityPPC University.
Our new PPC University is an awesome one-stop shop for learning all the ins and outs of PPC. With easy-to-browse lessons for beginners and advanced PPC users, there’s something for everyone at the grand old PPC University. In addition, PPC 101 is available as a free marketing course download. Toga, toga, toga!Google’s Online Marketing ChallengeGoogle Online Marketing Challenge. Is there a better source to learn about online marketin... > Read more
Ask a marketer or business owner what they’d like most in the world, and they’ll probably tell you “more customers.” What often comes after customers on a business’ wish list? More traffic to their site. There are many ways you can increase traffic on your website, and in today’s post, we’re going to look at some of them.
1. AdvertiseThis one is so obvious, we’re going to look at it first. Paid search, social media advertising and display advertising are all excellent ways of attracting visitors, building your brand and getting your site in front of people. Adjust your paid strategies to suit your goals – do you just want more traffic, or are you looking to increase conversions, too? Each paid channel has its pros and cons, so think carefully about your objectives before y... > Read more
Everyone knows the old saying – the more email subscribers you have, the better you feel, so get folks to signup, and give them a good deal! What, you’ve never heard that one before? Something about beans? Whatever, you’re crazy.Email newsletter subscribers are valuable soft leads that, with the right amount of gentle cajoling, could end up one day as full-fledged customers or clients.
That’s why today, we’re bringing you 27 genius (if I do say so myself) strategies to boost newsletter subscribers! Can you sense the impending full inbox? I sure can! Here we go.RELATED: Perfect Timing: What's the Best Time to Send an Email Campaign?Blowout the incentives. One DMA report shows that 60% of users sign up for an email newsletter to receive offers and sales. So push it – push it good... > Read more
Today I’m happy to share an interview I did over email with Erica McGillivray. Erica is a die-hard geek who spends a ridiculous amount of time being nerdy (her words, not mine!), both professionally and personally. At Moz, she's the senior community manager and helps wrangle a community of over 400,000 members, co-runs the annual MozCon conference, and works on whatever else is thrown her way.
She's also a founder of GeekGirlCon, a nonprofit run by volunteers that celebrates and supports geeky women with events and conventions. In her spare time, Erica's a published author and has a comic book collection that's an earthquake hazard.We’re all secretly jealous of the community that Moz has built over the years. Let’s hear from Erica how they did it.We’re so impressed with the online ... > Read more
Many companies approach brand voice as an afterthought. Although it’s important to ensure that you’re creating great content, publishing on a regular basis, and keeping an eye on your overall content strategy, without a cohesive and consistent brand voice, you could end up confusing your most loyal fans or deterring would-be customers.
In today’s post, we’ll be looking at the elements of brand voice, how to develop brand voice through content, and we’ll also examine several examples of brands that have leveraged content to strengthen their brand and reinforce key messaging.What is Brand Voice?Simply put, brand voice is how your company expresses its messaging. Brand voice touches virtually all aspects of corporate communications, from advertising and slogans to blog posts and visu... > Read more
Long gone are the days when clickthroughs and time-on-page were the most important content marketing metrics. Today, many publishers are changing their approach to shifts in audience behavior to focus on attention and engagement as the defining measurements of success.Although pageviews and unique visitors are still relatively valuable metrics to marketers, they don’t paint a complete picture of how people are interacting with your content.
In today’s post, we’re going to examine the trend of analyzing how visitors are engaging with your site, not just how many, and look at some examples of this shift and how you can start measuring audience attention.RELATED: 32 Free Content Marketing ToolsWhat is the Attention Web?Firstly, while the so-called “attention web” is a genuine shift i... > Read more
By Sean Ellis, Founder and CEO of Qualaroo and GrowthHackers.comSearch marketing is the ultimate in mature channels, dominated by best-practice marketers who have honed their programs to the point of near-perfection. In particular, Google AdWords is ultra-competitive and there seem to be little to no low-hanging fruit, making it difficult to find positive ROI without a sizable marketing budget and a lot of SEM expertise.
Taken together, these factors combine to make search engine marketing one of the most crowded, competitive acquisition channels out there—and for good reason, because all that active commercial intent can lead to quick conversions.While it might not be readily apparent on the surface, growth hackers and search marketers share a lot of the same DNA. I should know. I coine... > Read more
Love it or hate it, clickbait has become yet another weapon in the content marketer’s arsenal. These days, it seems as though no site is above resorting to dastardly tricks to get you to click on their content, and these techniques have become so familiar, some experts have questioned whether clickbait has a future.
Image credit: SlateTable of ContentsWhat is Clickbait?The Benefits of ClickbaitThe Dark Side of ClickbaitWhat Is Clickbait?As its name implies, clickbait is content that is written specifically to attract as many clicks as possible. Just about any type of content can be considered clickbait. News stories, blog posts, interviews, infographics, videos – packaged in a certain way, you can make any web content clickbait. However, clickbait typically has several of the following ... > Read more
Marketers spend most of their time trying to appeal to their target demographics, but when it comes to women, many of them are missing the mark. Given that women make up half the population and have a disproportionate amount of purchasing power, isn’t it in your best interest to try to understand them? Here are 23 surprising facts you probably didn’t know about women and advertising.
Facepalm - because actions speak louder than words.Women account for 85% of consumer purchases (She-conomy)Despite this, 91% of women say advertisers don’t understand them (Ibid.)Women control 73% of U.S. household spending (Boston Consulting Group, 2009)Women account for 58% of U.S. ecommerce spend (Women’s Buying Behavior Index 2013)22% of women shop online at least once per day (Ogilvy & Ma... > Read more
The chances are pretty good that, even though you may not have realized it, you’ve seen several examples of native advertising. These days, native advertising is everywhere – and it’s getting harder and harder to spot.There’s something not quite right about this cheeseburger…In today’s post, we’re going to look at what native advertising is, why it can be so controversial, and several native advertising examples that are really impressive – as well as a few that are downright terrible.
What is Native Advertising?Simply put, native advertising is paid content. Articles, infographics, videos, you name it – if a content producer can make it, corporations can buy it and publishing platforms can promote it.Now, you might be thinking, “How does a native advertisement differ fr... > Read more
Word of mouth marketing (lovingly nicknamed WOMM) can make or break your biz. It can build you up and tear you down faster than an OC socialite. Do word of mouth marketing right and you’ll have (almost) no need of an ad budget; customers will share stories of your sublime service at dinner parties across the country, and that’s better than any billboard.
The popularity of sites like Yelp and Angie’s List, and even Health Grades for the medical industry, show how important the old Word o’ Mouth is. While anonymous online word of mouth is plentiful, savvy users are aware of how reviews can be manipulated and faked, which is why person to person WOM is still the most powerful form.The WOMM wombat shares it’s opinions with friendsWord of mouth marketing is, at its heart, using happy ... > Read more
We’ve all hit it – that wall that seems to sap away all your magical creative marketing juices. Suddenly you feel like Peter Pan without his pixie dust.If you’ve never seen Run Fatboy Run, it’s a great movie!All you need is a bit of help to kick your marketing strategy back on track. And guess what? We’re dishin’ out 64 creative marketing ideas and inspirational tips to help you bust through that brick wall.
Let’s get started with…Social Media Marketing IdeasUrban Marketing IdeasContest Marketing IdeasMarketing Ideas for Contest PromotionContent Marketing IdeasSocial Media Marketing IdeasPush your handles – If you’re really looking to bump up those Twitter followers, you can’t be afraid to be a bit shameless. Speaking at a conference? Put your Twitter handle on the sl... > Read more
eBay along with researchers from the Universities of Berkeley and Chicago, have just released the final version of a study claiming that paid search ads have “no measurable benefit.” This is not really new news; we heard about the preliminary results last year, and pretty much everyone in search marketing had a good hearty laugh – because eBay has long been known for its embarrassingly crappy ad strategy.
The study is done now, and while it’s not completely terrible, it’s definitely misleading, as well as confusing in terms of what this says about eBay’s marketing strategy. In this post I’d like to go over a few points worth rebutting, especially when it comes to trying to apply these findings to the average Google advertiser out there.It’s Not the Channel, It’s How You Us... > Read more
Hurrah! A visitor has come to your site and completed a conversion – whether it be a white paper download, a webinar signup, or a purchase order, you should be feeling pretty good.Don’t pat yourself on the back yet though – you need a thank you page, and it can’t just be any hodgepodge mess that’s thrown up by the nearest website lackey.
In order to get the most out of your coveted converted user, you need a stellar thank you page.What is a "thank you page"? Your website's thank you page is where users are taken after completing a desired conversion. Often a website thank you page features – big surprise – a “thank you” message in response to a visitor’s order/download. A great thank you page has more than just that though…Yes, You Need a Thank You Page!Why do you nee... > Read more
How well do you know your audience? If your messaging just isn't connecting, resonating or converting to its full potential, you haven't yet tapped into that elusive marketing sweet spot. Marketers strive to provide the best possible experience to their audience, but reaching that pinnacle of customer connectedness doesn't happen by accident.
Small business guru and Google AdWords expert Perry Marshall joined us recently for a fun and information-packed webinar on what he calls “the Happy Juice Principle.” We often look to Perry for inspiration and copy strategy and were struck by his unique approach to content creation, lead capture and conversion. It all started with our team reading this post on Perry's blog – at first, we laughed (happy juice?!), but the underlying principle quick... > Read more
Ask Me Anythings, or AMAs, have long been a popular conversation format on Reddit. More recently, they've really taken off on Inbound.org, giving marketers of all stripes the opportunity to pick the brains of industry influencers and thought leaders.Annie Cushing, Brian Clark, Avinash Kaushik and other thought leaders in our industry have participated in AMAs on Inbound over the last 18 months.
Typically, it's announced a few days ahead of time and participants come back over several days to answer questions from the community. The content tends to be laser-focused and super-high-quality – they don't go as off-track as you might see on Reddit, probably due in large part to the fact it's a niche site and the audience tend to be well-versed in the basics.Not a lot of questions like “Woul... > Read more
“The attention auction” is a phrase that has stuck in my head since I first read it earlier this year, on AJ Kohn’s blog Blind Five-Year-Old. The idea is that we’re all competing for a finite amount of attention, and it’s a zero-sum game. If people are paying attention to your competitor, they can’t pay attention to you at the same time.
Another term for the same basic idea is “attention economics” – in an attention economy, attention is treated as a scarce commodity. We’ve got access to more information than ever before, but no more time or attention to give.The concept is pretty key for us content marketers. When you publish new content, you’re putting a bid into the attention auction. And not everybody can win.Here at WordStream, we put a lot of thought and planning... > Read more
Confession: I’m a content marketing manager who hates most content. It’s all so boring! It’s true in the consumer world – as Choire Sicha, co-founder of The Awl, just said in an interview for The Atlantic:I opened up my Digg reader the other day, because I was on blogging duty at work, and everything was so duplicative of each other.
I was like, yeah, okay, there’s that piece of news filtering through all these different websites, all the same things … no wonder I don’t go to them.And the same is true in the business-to-business world. Over 90% of B2B companies do content marketing – but 90% of that content marketing is redundant crap, e.g. “5 Ways to Do Blah Blah the Same Way as Everyone Else.” Publishing blog posts like this is basically cargo-cult marketing; it’s t... > Read more
Prospective customers can be a fickle bunch. They rarely do what we want them to, they behave in all sorts of crazy, unexpected ways, and – worst of all – sometimes they don’t even listen to us.However, it’s not hard to see why consumers have become largely indifferent to most marketing techniques.
After all, the average American consumer spends 11 hours per day using or engaging with digital media and is exposed to hundreds, if not thousands, of ads every single day. Is it any wonder why many consumers are hard to reach?Fortunately, it doesn’t have to be this way. In our upcoming webinar, “The ‘Happy Juice’ Principle: Marketing that Captures and Converts,” WordStream and renowned marketing expert Perry Marshall will show you how to leverage the “happy juice” principl... > Read more
Does the internet marketing industry have a gender bias problem? It’s something that’s been talked about before, but too often, those discussions are based almost entirely on speculation, a general sense that women are getting the short end of the stick. And the problem with speculation is that it’s easy to dismiss.
Moz’s recent industry salary survey provided some interesting data; they found that women in online marketing are paid less than their male counterparts, even at the same levels of education and experience. This sparked some really great discussion, but again, some may assume men just get the better jobs because of greater ability, better performance, or more ambition. But is this really the case?I recently ran across some internal data that really surprised me. I believ... > Read more
Whatever you call it – defection, attrition, turnover – customer churn is a painful reality that all businesses have to deal with. Even the largest and most successful companies suffer from customer churn, and understanding what causes formerly loyal customers to abandon ship is crucial to lasting, sustainable business growth.
In today’s post, we’re going to look at what customer churn is, what constitutes a “good” churn rate, and ways you can stop your customers turning their backs on you forever.Art installation by Tim EtchellsWhat is Customer Churn?Client churn is when existing customers stop doing business with you. This can mean different things depending on the nature of your business. Examples include:Cancelation of a subscriptionClosure of an accountNon-renewal of a cont... > Read more
Ask two content marketers about long-form content and you’ll likely get two completely different responses. The first might say that long-form content is a gamble, given audiences’ supposedly miniscule attention spans. The other might say that producing longer articles is an excellent way to engage with readers and offer them genuine value and a rewarding experience.
Which of these content marketers is right? Yep, you guessed it – the long-form content evangelist. Why? Let’s find out.Table of contentsWhat is Long-Form Content?Why Does Long-Form Content Work?5 Long-Form Content ExamplesWhat Is Long-Form Content?It might seem obvious, but there are many different definitions of what long-form content truly is. Some people consider articles longer than 700 words to be long-form, wherea... > Read more
Over at Moz, Simon Penson just wrote an interesting post about a “Panda Patent” which may shed light on how Google will rank sites in the future, “using a ratio of links and mentions, or ‘implied links.’” With penalties flying and the value of the almighty link coming into question, could Google be looking for new signals of authority? We think so, but are brand mentions the answer?The relevant part of the patent is this:The system determines a count of independent links for the group (step 302).
A link for a group of resources is an incoming link to a resource in the group, i.e., a link having a resource in the group as its target. Links for the group can include express links, implied links, or both. An express link, e.g., a hyperlink, is a link that is included in a source r... > Read more
What is the fabulous and extraordinary thing that is UGC? No, it’s not the latest clog variation of UGG boots - it’s none other than user-generated content!Today we’re looking at different kinds of user generated content, examples of user-generated content, where to find it, how to use it, and more!What is User Generated Content?A user generated content definition: UGC is anything on the web that users have a hand in making.
Most of the photos, videos, and posts you see on the web are pieces of user generated content. Basically, UGC is anything not made by a brand, though brands do leverage user-generated content for ranking.Different Kinds of User Generated ContentThe variations of UGC are endless. Some major kinds include:Blog commentsFacebook comments or postsReviewsUser generated... > Read more
Like practically every topic of discussion on the internet, net neutrality is a subject that people either a) haven’t heard of and couldn’t care less about, or b) are rabidly passionate about and will die to defend (or so it seems in most site comment sections). But what is net neutrality anyway, and why should marketers care?What is Net Neutrality?Net neutrality is the concept that internet service providers (ISPs) should allow all types of traffic to travel across their networks without discrimination; that all sites and applications should be treated equally, and not subjected to traffic shaping, bandwidth throttling and other means of control that serve ISPs' commercial interests.
Here are five facts that marketers need to know about net neutrality and why it’s so important:1. Net... > Read more
It seems there’s always a digital marketing conference going on somewhere, but few were as eagerly anticipated as SearchLove Boston 2014 was. The thoroughly charming folks at Distilled assembled a truly diverse lineup of speakers for the event – a roster of search and digital marketing talent that certainly didn’t disappoint.
It’s hard to believe it’s already been a week since we gathered at Harvard Medical School’s Joseph B. Martin Conference Center for the event, and perhaps even harder to believe that I failed to get this write-up finished sooner. C’est la vie.Although I’ve no doubt many of you were hanging on my every word on Twitter during the conference, here’s a round-up of some of the best presentations.Day OneAlthough Distilled’s Founder and Chief Marketing Offi... > Read more
Why You Need Amazon Customer ReviewsOnline reviews are the modern media world-of-mouth; they’re immensely powerful and can have a huge affect on how your business is perceived. A study last year found that:79% of consumers trust online reviews as much as personal recommendations85% of consumers say that they read online reviews for local businesses 73% of consumers say positive customer reviews make them trust a business moreWhen you wish upon five stars, it makes no difference who you are – your business dreams come true! OK, in truth you’ll need a lot more than wishing to obtain a great Amazon star count.
In this post we’ll talk about why Amazon customer reviews are important and the various ways you can earn them (both legitimately and not-so-legitimately).What Amazon Custo... > Read more