WordStream Reviews: Our Customers Love WordStream Software & Services

reviews of wordstream

WordStream, a Google Premier partner, is a leading online advertising company that offers software and services for thousands of happy clients, as well as the AdWords Performance Grader, a free account auditing tool that has delivered over 1 million reports and analyzed over $9 billion in unique advertising spend.

Recently, WordStream was named a leader in the Search Advertising category based on its body of customer reviews, with a 4.5 out of 5-star rating in a 2016 report by G2 Crowd, a crowd-based review platform that compares competing software offerings.

Outstanding Reviews Move WordStream into the Leader Quadrant

wordstream g2 crowd reviews

This summer, outstanding customer reviews boosted WordStream into the Leader Quadrant as a major player. Satisfaction and Market Presence ratings were up by 6 points and WordStream was rated #1 in Customer Satisfaction.

WordStream’s Positive Reviews Name the Company #1 in Customer Satisfaction

WordStream client reviews and ratings

WordStream achieved the #1 rating in customer satisfaction, based on strong responses to five questions:

  • Likely to recommend
  • Product going in the right direction
  • Ease of doing business
  • Quality of customer support
  • Ease of use

In all five categories, WordStream stood far above the industry average and beat out competitors such as Kenshoo, Marin, Adobe and Google AdWords. 

WordStream Ratings Place the Product Above Average in All Categories

WordStream Software and Customer Service Reviews

WordStream’s product was also reviewed by users and stood above all average metrics. The product was rated based on performance and reliability, ad creation and editing, ad and conversion tracking, advanced targeting options, ad and landing page scheduling, and scenario planning. Notably, the product significantly outperformed the average in performance and reliability with a 93% satisfaction rating.

WordStream Reviewed by Over 200 Small and Mid-Size Businesses

wordstream customer reviews

The majority of customers who use and have reviewed WordStream are small and mid-market businesses. The average reviewer reported a return on investment in 5 months with quick implementation in 10 days on average. On average, WordStream reviewers said they would recommend WordStream at a rate of 90%.

Reviews Cite WordStream as a Time-Saver and Easy-to-Use

wordstream client reviews

Customer reviews repeatedly cite ease of use and time savings as huge benefits to using WordStream’s 20 Minute PPC Work Week. Reviewers also cited honest and diverse suggestions in the tool as a nice alternative to simply raising bids on specific keywords.

Check out more reviews of WordStream’s software and services here.