Google Is Stealing Your Traffic Again: Will Shopping Ads Be the Knowledge Graph of Paid Search?
How would you feel about paying more for your Shopping Ads on branded search terms?
A new Google Shopping test, spotted this week by Andy Taylor at RKG, actually directs branded search traffic to a Google Shopping results page, rather than back to your website or your own Shopping Ads.
RKG published this screenshot of a test search for the clothing brand Anthropologie:
In this test, the Anthropologie shopping results are organized by category in the top right. The "Shop from anthropologie on Google" link takes the user to a Google Shopping page. In fact, clicking on any content (images or categories) in that ad box will deliver the searcher to the category on Google Shopping, not the Anthropologie website.
In the example RKG found, at least, all of the products on the results page were offered for sale by Anthropologie, the brand from the original query. However, Ginny Marvin at Search Engine Land found this additional test result – querying "David Yurman" and drilling down into the "Rings" category surfaced shopping results from multiple retailers:
Is Google Shopping Becoming a Competitor to Retailers?
Based on this test, it would appear that's a real possibility.
Essentially, this would cut out the middleman and drive searchers to make their purchasing decisions within Google Shopping. It adds competition to what began as a branded search – rather than being presented with David Yurman rings for sale by David Yurman, the searcher sees David Yurman rings for sale at Nordstrom, Bloomingdale's and other retail sites.
If Google adopts this test as a permanent feature, it has the potential to drive up CPC's for branded search terms, as people searching for a particular type of product from a specific brand will now be presented with competitor options, as well.
Further, users can do comparison shopping right within Google Shopping, without having to go the retailers’ websites, whether they were searching for a specific retailer/brand or not. It’s another example of Google stealing traffic from your website, like they do with Knowledge Graph and vertical results like weather and flight comparisons.
This could be a welcome change for searchers; this is why Google runs all these tests. But advertisers may be annoyed to learn that searches on their brand name are being used to drive traffic to Google Shopping. The Shopping Ads box is highly visual and designed to draw clicks away from the regular ads and organic results – that’s why they’ve been so successful for advertisers. They're commercial intent sucking monsters!
However, if users typing in branded search terms are just looking for that brand’s website – in other words, if “anthopologie” is a navigational query – then they probably expect to get there by clicking on those Shopping Ads. If they stay on Google instead, that’s not necessarily a good user experience.
As for advertisers, I’m pretty sure they won't appreciate Google creating competition for them where it didn't exist before.