Sales Support Specialist


Job Title: Sales Support Specialist

Location: 177 Huntington Avenue, Boston, Massachusetts

Reporting: Reports to the Vice President of Sales

WordStream is searching for a Sales Support Specialist to join our inside Sales Team at our headquarters in Boston. We are seeking a highly organized team player who is interested in joining a growing company in a fast paced and innovative environment.  If you are an energetic individual who loves Sales and will thrive in a start-up environment we want to speak with you!

WordStream is at the cutting edge of technology to enhance the performance of PPC campaigns in Google, Bing, Yahoo and other Search Engines. The SEM/PPC space is growing and our goal is to provide small and medium-sized companies the tools to navigate the world of PPC with success. Our Saas platform helps firms maximize search engine marketing effectiveness so they can acquire more customers at lower costs.

Sales Support Job Purpose 

Supports Representatives and Managers by tracking, investigating, and reporting sales information; resolving problems and improving efficiency within Sales Department.

Examples of Sales Support Job Duties:

  • Maintains Lead database by inputting and updating data.

  • Updates managers and Sales Reps by consolidating, preparing, and forwarding daily action summaries and monthly reports.

  • Resolves problems by investigating data history and maintaining knowledge of department policies and initiatives.

  • Acts as the liaison between Sales Representatives and Managers with other Departments including Marketing, Finance and Product.

  • Assists in preparation of Sales trainings, meetings and presentations.

  • Tracks and coordinates Sales expenses and Team activities.

  • Updates job knowledge by participating in educational opportunities.

  • Accomplishes department and organization mission by completing related results as needed.


Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer and Sales Representative goals, good communication, Self-Development, Attention to Detail, Professionalism, proficient with and Microsoft Office, Teamwork is a must.

Company Description

WordStream is a venture backed technology driven company.  We offer a high energy, innovative and casual work environment where individual contributions are valued and rewarded.  Our offices are on the 16th floor of a modern high rise in Boston’s Back Bay offering amazing views of the city.  We are building a world class product and team and are recruiting top talent by offering a great work environment, competitive salary and benefits.  

How to Apply

Please send a resume and cover letter on why you feel you are qualified for this position to