Twitter will reportedly make just made a big announcement confirming the expansion of the ad retargeting program they began testing this summer. The new offering, dubbed Tailored Audiences, is a logical next step for a network that went public just months ago and now has a lot to prove to investors. But how will Twitter Tailored Audiences work for advertisers?
TechCrunch earlier this morning cited anonymous “sources” confirming the launch, but say the details were hazy. Here’s what we did know:
Twitter’s blog post releases more details and some early stats on the performance of the new retargeting options:
We have seen impressive results from those advertisers in our beta test using the tailored audiences program over several months’ time. Inbound marketing software platform HubSpot was an early beta tester of tailored audiences. By reaching recent visitors to their web properties with Promoted Tweets, Hubspot saw a lift in engagement rates of 45% with tailored audience campaigns over their historical averages.
The post also explains how Twitter users can opt out of the new targeting options in their privacy settings.
We recently published research comparing Facebook and Twitter ads, which showed that Twitter ads have much higher CTRs – up to ten times higher, thanks to their prominent placement in the tweet streams of users. Twitter Ads also appear in-stream on mobile devices, whereas Facebook ads are pushed off to the side and may not even appear on the mobile screen.
Facebook Ads, however, beat Twitter hands down as far as commercial intent. Clicks from Facebook ads generated more than twice as much revenue in comparison to clicks from Twitter ads – why? It’s because retargeting is one of the most precise ad targeting methods. People are far more likely to buy something that they were already in the market for – it’s the low-hanging fruit for advetisers to go after.
Twitter was born on mobile – users who primarily access Twitter via mobile are 47% less likely to use Twitter on the desktop than average Twitter users. And unlike Facebook ads, retargeted Twitter ads will appear within the mobile Twitter app.
Historically, ad retargeting hasn’t worked on mobile apps because they don’t leave the trail of cookies in the way Web browsers do. However, Twitter has developed technology that ties the identity of a mobile user logged into the Twitter app to what they do on the computer. This “unified identity layer” is how they’re able to display retargeted ads on mobile. When you log into your Twitter account on a desktop computer, Twitter will analyze the cookies in your browser to see where you’ve been on the non-mobile web. Then, when you log in to that same account on mobile, it can still use your web cookies to hit you with retargeted ads.
External data could help Twitter refine their ad targeting in a big way by strengthening that commercial intent and giving marketers new metrics to gauge the success of their social advertising performance.
Twitter’s decision to work with established ad partners is a smart one. FBX gives advertisers access to a massive network thanks to their deal with DoubleClick, yet Twitter has made their offering a real player thanks to the established partnerships their partners already have with big brand advertisers. It’s a much faster route to a profitable network than building their own network or purchasing one, as Google has done. Twitter can now just tap into that revenue stream, kick up their feet, and let the money flow in.
Clearly, Wall Street insiders love the move and have faith this will bring Twitter – and investors – greater profit, given the movement in Twitter stock this week. You should have bought stock yesterday!
Also on Twitter’s side: It’s unlikely to get much blow-back from online privacy advocates since there is no expectation of privacy on Twitter – it’s inherently public! Facebook, which saw massive growth in part because of its perceived “walled garden” effect, doesn’t have the same advantage.
What do you think of Twitter’s retargeting plans, are you willing to give it a shot?
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